I'm a bit confused as t how WHM is calculating a reseller's quotas. I have a setup where my reseller is allocated 12GB of disk space. I've set their account to be limited by 'Resource Usage' but have allowed overselling. Basically I want the reseller to be able to sell as much as they want, but if the actual disk usage goes over 12GB I need to be notified so I can bill them for that additional storage.
Right now when I go to "Resellers>>View Reseller Usage and Manage Account Status" it show the 2 accounts the reseller created, along with totals at the bottom. The reseller created 2 accounts that both have a 12GB limit. The total at the bottom is showing 24GB allowed. How can this be if I've set the reseller to be limited to 12GB?
If I look under "Account Information>>Show Accounts Over Quota" nothing shows up (I'm assuming because each account is under 12GB). But the reseller's total actual disk space used is over 12GB right now (the 2 accounts combined are 15GB). How can I be informed of this when they go over their actual amount?
Right now when I go to "Resellers>>View Reseller Usage and Manage Account Status" it show the 2 accounts the reseller created, along with totals at the bottom. The reseller created 2 accounts that both have a 12GB limit. The total at the bottom is showing 24GB allowed. How can this be if I've set the reseller to be limited to 12GB?
If I look under "Account Information>>Show Accounts Over Quota" nothing shows up (I'm assuming because each account is under 12GB). But the reseller's total actual disk space used is over 12GB right now (the 2 accounts combined are 15GB). How can I be informed of this when they go over their actual amount?