Confused about Reseller quotas

[greatwitenorth]

I'm a bit confused as t how WHM is calculating a reseller's quotas. I have a setup where my reseller is allocated 12GB of disk space. I've set their account to be limited by 'Resource Usage' but have allowed overselling. Basically I want the reseller to be able to sell as much as they want, but if the actual disk usage goes over 12GB I need to be notified so I can bill them for that additional storage.

Right now when I go to "Resellers>>View Reseller Usage and Manage Account Status" it show the 2 accounts the reseller created, along with totals at the bottom. The reseller created 2 accounts that both have a 12GB limit. The total at the bottom is showing 24GB allowed. How can this be if I've set the reseller to be limited to 12GB?

If I look under "Account Information>>Show Accounts Over Quota" nothing shows up (I'm assuming because each account is under 12GB). But the reseller's total actual disk space used is over 12GB right now (the 2 accounts combined are 15GB). How can I be informed of this when they go over their actual amount?

 

[greatwitenorth]

OK I've seen some information about how reseller's that are set to oversell can use as much resources as they want. What I'm looking for is the ability to set a reseller to oversell, which will allow him to create any plan he wishes, but he'll still be limited by his actual resource usage limit. If he goes over that limit I need to somehow be notified. Is this possible?

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I've done some searching in the forums, and this response seems to sum up exactly what I'm looking for (in regards to notifications):
http://forums.cpanel.net/f5/no-notification-when-reseller-goes-over-their-actual-usage-limits-93769-p2.html#post502033

Since this thread is 4 years old, can someone confirm if this is a feature that is now possible in WHM? The link to the bugzilla url is broken, so I couldn't see the status of the request.

 

[Infopro]

There is an existing Feature Request that sounds like what you're looking for:
Notifications when a reseller oversells past the physical disk size - cPanel Feature Requests