Confused about zone for servers

jasecara

Registered
Nov 11, 2013
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Root Administrator
Hi everyone,

I'm fairly new to hosting WHM and recently setup a WHM environment, the setup is two dns-only WHM installs and one full WHM webserver. I'm somewhat confused on how I can add records to the root domain I used for the server's hostnames. For example, my server names are:

ns1.example.net (name server 1)
ns2.example.net (name server 2)
vs1.example.net (webserver)

I can see zones in WHM for ns1.example.net, ns2.example.net, and vs1.example.net, however none for just example.net. I would like to be able to add records for example.net, so for example I could point example.net to our public facing website: example.com, but I want to make sure I do it the right way.

Thanks in advance for your help.
 

quietFinn

Well-Known Member
Feb 4, 2006
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Finland
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You can add the DNS zone for example.net in WHM-> DNS Functions-> Add a DNS Zone

When you do that you could also add A records for ns1.example.net, ns2.example.net, and vs1.example.net, and then you could delete those 3 zones.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
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Hello :)

Yes, you could add the DNS zone manually on the server you use for hosting if you do not want it as it's own cPanel account or as a parked/addon domain to an existing cPanel account. The record will then sync to the DNS-Only machines automatically if you have configured your cluster to sync the changes.

Thank you.
 

jasecara

Registered
Nov 11, 2013
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cPanel Access Level
Root Administrator
I did add the zone for example.net through WHM and I gave my main account control, however when I try to add it as a parked domain in that account's cpanel so I can forward it to the main domain I get this error:

example.net is already configured.

I can however see and edit the dns records in cpanel.

Any idea whats going on here?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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2,268
463
You will need to delete any existing DNS Zones for that domain name before adding it as a parked domain. In addition, make sure it's not already added as a parked or addon domain name to another account.

Thank you.