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Confused with reseller accounts

Discussion in 'General Discussion' started by MaRiOsGR66, May 20, 2015.

  1. MaRiOsGR66

    MaRiOsGR66 Well-Known Member

    Feb 18, 2011
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    I'm a bit confused about some reseller account functions

    1)When I loggin as a reseller on cpanel, how can I see what is the total
    Disc space I have available also the sum of the disc space all the accounts under the reseller account use

    2)The reseller account is tied/connected to a Hosting Account, with a domain etc etc,
    which has reseller priveleges,
    If I want to give to the reseller 15GBs of Disc space for ALL of his accounts,
    should also the main hosting account have 15GBS of disk quota ? or it must be smaller ?
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    1. You must login to Web Host Manager as "root" and review:

    "WHM Home » Resellers » View Reseller Usage and Manage Account Status"

    This option is only available to the "root" user.

    2. You can ensure the reseller owns their cPanel account by updating the ownership of the account via:

    "WHM Home » Resellers » Change Ownership of an Account"

    Then, any usage from the cPanel account is counted towards the overall reseller usage. This document is helpful:

    Reseller Usage Explained

    Thank you.
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