According to some posts I have found, we should be able to establish a global errordocument that holds across cpanel/easyapache rebuilds of the http.conf file. I read that modifying the file /usr/local/cpanel/APACHE_CONFIG and setting the ErroDocument 404 /home/CustErr/404.shtml should always build an httpd.conf using these values. But, the cpanel admin we are using says this is dangerous and won't work the way we expect. my Question: Does cpanel break apache this much? He says it does and the only way to do what we want is to use .htaccess overrides, but our customer can delete this & they go back to an ugly 404 page. I cannot find a definitive answer on the boards or when I RT_M. Can anyone help?