Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Confusion

Discussion in 'General Discussion' started by paquitro, Sep 18, 2009.

  1. paquitro

    paquitro Registered

    Joined:
    Sep 18, 2009
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    51
    Hello,

    I'm a bit confused. Basically I'm creating a website in Joomla and, when I roll over certain links in the website, the path I can read from the status bar of the browser are something like

    newtreedesign.com/theregentbar.co.uk/index.php?option=com_user&view=reset

    I'm a reseller and I use cPanel to manage my server quota. newtreedesign.com is the main domain, the one I use for my own website and there should be a series of other domains hosted in the same space. The problem is that I'm not sure if the client's domains figure as newtreedesign.com subdomains or if they are properly set as domains.

    The cPanel stats tell me that there are 5 (the number of clients) addon domains, but it also tells me that there are 5 subdomains. If I check the subdomains in the proper section I see my 5 clients listed in the format

    clientXX.newtreedesign.com

    with a document root

    (home icon)/public_html/clientXX.com

    Basically I've all my clients folders named clientXX.com, clientYY.com etc. within my www folder.

    Is this a good set up?
    Can I delete the subdomains without affecting the overall clients' websites?
    Why when I roll over those links I mentioned earlier I see the path being newtreedesign.com/theregentbar.co.uk/index.php?option=com_user&view=reset ?

    Any help would be really appreciated

    thanks
    paolo
     
    #1 paquitro, Sep 18, 2009
    Last edited by a moderator: Sep 18, 2009
  2. MattCurry

    MattCurry Well-Known Member

    Joined:
    Aug 18, 2009
    Messages:
    275
    Likes Received:
    0
    Trophy Points:
    66
    Location:
    Houston, Tx
    Help with url in forgot password

    Hello,


    I am sorry to see that you are having an issue. So just to make sure I am understanding correctly you do not want the url to show as it does in the status bar when you mouse over them? We would need to take a closer look, please submit a ticket via the link at the bottom of this post. This will allow us a closer look at this issue. Also, if you have any questions feel free to ask.

    Thank you,
    Matthew Curry
     
    #2 MattCurry, Sep 18, 2009
  3. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,585
    Likes Received:
    440
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Who ever you got your reseller hosting from should be able to help you with explaining this.

    As for the path in your Joomla, that sounds like an issue with your Joomla configuration. Or, the way you've created your directory structure in /public_html/

    Add an addon domain, you get a subdomain. One and the same, basically. Delete one, you'll delete both. So no, do not delete a subdmain if it was created when the addon domain was setup. If it's a regular sub.domain you created on it's own, remove it as you created it. Same area.

    Your host should be able to help a bit with these basic setup questions.

     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 Infopro, Sep 18, 2009
  4. sanjaydagar123

    sanjaydagar123 Member

    Joined:
    Aug 29, 2009
    Messages:
    18
    Likes Received:
    0
    Trophy Points:
    51
    Location:
    delhi, india
    There are two options.

    1. Create seperate cpanel for each domain in your case 5. In that case, you will get 5 cpanel account for each domain with seperate user name and password.

    2. Create one cpanel for newtreedesign.com and it should be atleast 4 addons domins as in your case for 5 domains. Login to cpanel, click on addons domains, put domain clientXX.com and give the path like /public_html/clientXX.com. Go through ftp or file manager and put the content into public_html/clientXX.com


    As per above 1, the link path in web page abviously, http://yourdomainname.com/yourfilename.html

    As per above 2, the link path in web page should be http://clientXX.com/yourfilename.html NOT be http://newtreedesign.com/clientXX.com/yourfilename.html
     
    #4 sanjaydagar123, Sep 25, 2009
(You must log in or sign up to post here.)
Loading...
Similar Threads - Confusion
  1. Ray Hayes

    DNS Clustering Confusion

    Ray Hayes, Oct 23, 2018, in forum: Bind/DNS/Nameserver
    Replies:
    3
    Views:
    141
    cPanelMichael
    Oct 25, 2018
  2. rangka_kacang

    IonCube Loader 10, ea-php and alt-php confusion

    rangka_kacang, Jul 5, 2018, in forum: EasyApache
    Replies:
    11
    Views:
    995
    rangka_kacang
    Jul 6, 2018
  3. DigitalEssence

    SOLVED zone information confusion since enabling DNS cluster and transferring a site

    DigitalEssence, Apr 27, 2017, in forum: Bind/DNS/Nameserver
    Replies:
    2
    Views:
    674
    cPanelMichael
    Apr 28, 2017
  4. Mangoose

    confusion about which php version website is being served by

    Mangoose, Apr 13, 2017, in forum: EasyApache
    Replies:
    9
    Views:
    862
    Mark Shaw
    Apr 20, 2017
  5. slim

    AutoSSL confusion - Feature Manager

    slim, Mar 29, 2017, in forum: Security
    Replies:
    1
    Views:
    841
    cPanelKenneth
    Mar 29, 2017

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice