Connecting domain to Squarespace

Operating System & Version
Windows 11

ohiorive

Registered
Feb 9, 2023
1
0
1
Louisville, Kentucky
cPanel Access Level
Website Owner
Hi! I'm having trouble connecting my cPanel domain to my Squarespace website. I've tried to follow Squarespace's guide here, first updating the CNAME and A records before trying to connect the domain through a TXT record as a backup.

I would imagine the problem is something I'm doing since I'm new to this. I would greatly appreciate it if anyone could take a look at my DNS settings (I've attached them in a screenshot) and let me know if they see where I've gone wrong. Thanks so much!
 

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xpy-xpy

Member
Jan 13, 2023
22
12
3
GE
cPanel Access Level
Root Administrator
In your DNS settings I see only one CNAME record added (Step 4) - verify.squarespace.com

You need to update another one (Step 5): change existing CNAME www.domain.org. from domain.org to ext-cust.squarespace.com
 
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