emptyopen

Registered
Nov 1, 2016
1
0
1
japan
cPanel Access Level
Website Owner
Hi, I'm pretty new to website design/hosting/etc.

I'm having issues SSHing into the godaddy file system, if that makes sense. I've been working to get git working with the website source files, and I'm stuck here. It seems I need SSH to set up git.

The weird thing is I am able to WinSCP into my site no problem. Well, I had some difficulty with that but was eventually able to do so with the following parameters:
Code:
Hostname: website.com
Port number: 21
File protocol: FTP, no encryption
Username: [email protected]
Password: password
Now, when I try to SSH into website.com with PuTTY, I keep running into brick walls. I've enabled SSH on GoDaddy. Here's the PuTTY configuration:
Code:
Hostname: website.com
Port number: 22
Settings/Connection/Data/Auto-login username: tried both 'username' and '[email protected]'
Settings/Connection/SSH/Auth/private key file: tried both with and without RSA file downloaded from GoDaddy
Whenever this is run, I get a PuTTY Fatal Error: Server unexpectedly closed network connection. The log info from the PuTTY window is as follows (website and IP changed):
Code:
2016-11-02 12:34:12    Looking up host "website.com"
2016-11-02 12:34:12    Connecting to xxx.xxx.xx.xxx port 22
2016-11-02 12:34:19    Server unexpectedly closed network connection
Any ideas why WinSCP would work but SSH wouldn't?
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,226
463
Hello,

It's possible your hosting provider has not enabled SSH access on your account. Reach out to their support team to see if that's the case, and let us know if you have any additional questions.

Thanks!