Connection Error Failed to reach the server

Baune

Registered
May 10, 2019
3
0
1
Denmark
cPanel Access Level
Website Owner
Hey.

So I just installed a new SSL, because cPanel AutoSSL would expire soon.

Everytime I try to check my webmail and click on "sent" I get the following error:
"Connection Error (Failed to reach the server)!"

Is this because I haven't got SSL for Webmail yet? Or is there any issues at cpanel at the moment?

Thanks!
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,911
2,234
363
Hello @Baune,

Your forums profile shows your access level as "Website Owner". Can you confirm that your access is limited to an individual cPanel account as opposed to full root access to the server? If so, you should report this error to your web hosting provider so they can take a closer look to see what's happening.

Thank you.