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Connection timed out Error: Failed to retrieve directory listing

Discussion in 'General Discussion' started by nasirnjs, Jan 14, 2015.

  1. nasirnjs

    nasirnjs Member

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    When i try to connect my cPANEL FTP account i see--- Connection timed out Error: Failed to retrieve directory listing.
    Please help ....
     
  2. MilesWeb

    MilesWeb Well-Known Member
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    Kindly enable PassivePortRange in /etc/pure-ftpd.conf and restart FTP service. Once done, make sure you open these ports in server firewall.
     
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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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