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Connection timed out sending email

Discussion in 'E-mail Discussion' started by danyTheGeek, May 3, 2019.

  1. danyTheGeek

    danyTheGeek Registered

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    Hello,
    I can no longer send any emails but I can still receive emails. When I send email, I check in cpanel -> Emails -> Track Delivery and i see that the status is "Connection timeod out".

    I alrady checked in WHM -> Security Center->SMTP Restrictions and i see that it is disabled.

    What is the reason for this ?

    I have valid PTR, SPF or DKIM records
     
    #1 danyTheGeek, May 3, 2019
    Last edited by a moderator: May 3, 2019
  2. danyTheGeek

    danyTheGeek Registered

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    I checked the logs in /var/log/exim_mainlog and I found the following :
    R=dkim_lookuphost T=dkim_remote_smtp defer (110): Connection timed out
     
  3. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @danyTheGeek


    Are you able to make a connection from your server to the remote server you're attempting to send mail to by using telnet or ping? If not it sounds like there may be a network issue or block occurring. If you are able to connect it's possible that the remote server is blocking mail from your server.
     
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