Connection timed out

wafaa

Well-Known Member
May 14, 2013
83
1
8
cPanel Access Level
Reseller Owner
Hello,

I have a problem to receive mail and i have the error below when I click at : WHM Main >> Email >> Mail Queue Manager >> Deliver Now


LOG: MAIN
cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1VqPqX-002bCE-Vd
delivering 1VqPqX-002bCE-Vd
Connecting to gmail-smtp-in.l.google.com [173.194.66.27]:25 from 5.39.x.x ... failed: Connection timed out (timeout=5m)
LOG: MAIN
gmail-smtp-in.l.google.com [173.194.66.27] Connection timed out
Connecting to alt1.gmail-smtp-in.l.google.com [173.194.70.27]:25 from 5.39.x.x ... failed: Connection timed out (timeout=5m)
LOG: MAIN
alt1.gmail-smtp-in.l.google.com [173.194.70.27] Connection timed out
Connecting to alt2.gmail-smtp-in.l.google.com [173.194.69.26]:25 from 5.39.x.x ... failed: Connection timed out (timeout=5m)
LOG: MAIN
alt2.gmail-smtp-in.l.google.com [173.194.69.26] Connection timed out
Connecting to alt3.gmail-smtp-in.l.google.com [74.125.143.26]:25 from 5.39.x.x ... failed: Connection timed out (timeout=5m)
LOG: MAIN
alt3.gmail-smtp-in.l.google.com [74.125.143.26] Connection timed out
Connecting to alt4.gmail-smtp-in.l.google.com [173.194.79.26]:25 from 5.39.x.x ... failed: Connection timed out (timeout=5m)
LOG: MAIN
alt4.gmail-smtp-in.l.google.com [173.194.79.26] Connection timed out
LOG: MAIN
== [email protected] R=dkim_lookuphost T=dkim_remote_smtp defer (110): Connection timed out


Note : the same error is displayed when I send the email to gmail, Hotmail or any accounts.
 
Last edited:

cPanelPeter

Technical Analyst III
Staff member
Sep 23, 2013
575
21
143
cPanel Access Level
Root Administrator
Twitter
Hello,

It looks like you are having some networking issues or are have some of those IP addressess firewalled?

What happens when you try to connect via telnet:

telnet alt4.gmail-smtp-in-l.google.com 25
 

wafaa

Well-Known Member
May 14, 2013
83
1
8
cPanel Access Level
Reseller Owner
# telnet alt4.gmail-smtp-in-l.google.com 25
telnet: alt4.gmail-smtp-in-l.google.com: Name or service not known
alt4.gmail-smtp-in-l.google.com: Unknown host
 

cPanelPeter

Technical Analyst III
Staff member
Sep 23, 2013
575
21
143
cPanel Access Level
Root Administrator
Twitter
Hello,

You will need to install Telnet and Telnet server. If you're running CentOS, you can use the following command:

# yum install telnet telnet-server -y

Once that's installed, try the telnet command again.