We have been using cpanel for many years now and I do like the software. However, we are always facing bugs which causes inconvenience to one client or another. The issue we are experiencing is that If I download a backup of the database for a website CURRENTLY running without any problems, then try to reinstall it to a new database, all I get is an SQL ERROR and no tables are created. This is NOT a new procedure to me - I have done this many times in the past - I know how to do it. I have tried downloading databases from 3 different websites and tried to load them back to mysql. IN NONE of the cases could I get mySql to accept the database backup. The whole point is that if I have a website problem and need to install the backup - it isn't going to work !!!!!!!! Below is the message received every time a backup replacement is attempted. #1064 - You have an error in your SQL syntax. Check the manual that corresponds to your MySQL server version for the right syntax to use near 'option varchar(50) NOT NULL default '', ordering int(11) unsi Also when exporting a database via a zip file, it just says connection to the server was reset, over and over again. So I tried just grabbing the database without downloading and it gets half way through showing the database and then goes to a page cannot be displayed error. We are using version 2.6.0 pl3 Any help would be appreciated!