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Constant error 406

Discussion in 'General Discussion' started by TiMmYy, Dec 5, 2011.

  1. TiMmYy

    TiMmYy Registered

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    Hi, I'm attempting to access cpanel via port 80 (cpanel.********.com)
    Whenever I try to access files like the mail configuration file or the ftp configuration file i get the following error:
    '[h=1]Not Found[/h]
    The server was not able to find the document (./406.shtml) you requested.Please check the url and try again. You might also want to report this error to your web hosting provider.
    [HR][/HR]webmaild/11.30.5.2 Server at webmail.********.com
    '
    The above one being for webmail configuration

    Could the problem be just that I'm trying to get in via port 80?

    Tim
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    What configuration file exactly are you trying to access? AFAIK, you cannot access configuration files via your browser unless its within the cPanel interface.
     
  3. TiMmYy

    TiMmYy Registered

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    I was attempting to access the auto configuration file for the Mac.
    'Auto-Configure Mac® Mail.app® for IMAP Access'
    Under the 'Configure Mail Client' part of the webmail.

    Although I do get the same error when I try to download configuration files for the FTP section.

    I am on the cPanel interface, however through port 80, using the cPanel proxy to access at http://cpanel.domainname.com instead
    of http://www.domainname.com/cpanel/

    Tim
     
  4. Jay M

    Jay M Active Member
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    It sounds like you're running mod_security.
    It should have a log for the rule you're triggering, simply whitelist that particular rule.
     
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