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contact email will not save in cpanel

Discussion in 'E-mail Discussions' started by 10101, Mar 25, 2004.

  1. 10101

    10101 Well-Known Member

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    Hi,

    Seem to be having a few problems with the lastest stable build of cpanel, just wondered if anyone else is experienceing these:

    1. Contact email will not set when trying to add it from clients cPanel logged in as the client. Permissons are correct to the .contactemail file and owner is the user.

    2. Web Protect will not work, progresses through as if the details have been saved yet when you go back to the screen for the dir your trying to setup web protect for it hasn't set up.

    3. No /etc dir is created when new accounts are created.

    Cheers,
     
  2. Website Rob

    Website Rob Well-Known Member

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    WHM 9.1.0 cPanel 9.1.0-E126
    RedHat 9 - WHM X v2.1.2

    Just had a Client report the same thing today. Only the one account though, has ever reported it so not sure if happening to others. I was able to enter one with my personal Cpanel account.

    Only thing I could think of was that (in this case) they were logged in with the Reseller PW instead of the actual accountID. Still waiting to hear back if using the account PW worked or not.
     
  3. rvskin

    rvskin Well-Known Member
    PartnerNOC

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    I got report the same thing at least five times. 3 possibilities:
    1. Disk quota is full
    2. Wrong files/folders permission
    3. Cpanel bug (not sure, because I could not repeat the same errors)

    Logged in with rseeller PW should not be the problem. Cpanel setuid to user account not reseller account.
     
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