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SOLVED Contact Manager Bug?

Discussion in 'General Discussion' started by IanD, Dec 13, 2016.

  1. IanD

    IanD Member

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    Is anyone else experiencing difficulty in Contact Manager > Notifications with the form submission erasing input? My notification preferences appear to have been wiped a few days back and I am currently not able to save any check boxes. Wondering if it's a cPanel bug or a local issue. I am running V60 build 28.

    Cheers
     
    #1 IanD, Dec 13, 2016
    Last edited: Dec 13, 2016
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you let us know of any specific output to /usr/local/cpanel/logs/error_log when attempting to make changes to your notification preferences? Also, check to see if the following files exists with root ownership and 0600 permissions:

    /var/cpanel/icontact_event_importance.json

    Thank you.
     
  3. IanD

    IanD Member

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    Hi Michael

    There is nothing relating to this in the error log, and I have checked that file which is as you suggest - owned by root with 600 permissions.

    Cheers
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
  5. IanD

    IanD Member

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    Thanks, I have opened ticket #8061819
     
  6. IanD

    IanD Member

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    This turned out to be a PICNIC error o_O
     
    cPanelMichael and Infopro like this.
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