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Contact Us box not working "dovecot: auth: Error: Cpanel::MailAuth: cphulk incremented the failure"

Discussion in 'E-mail Discussions' started by bertie-stormforce, Jul 11, 2016.

  1. bertie-stormforce

    bertie-stormforce Registered

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    Our Contact us box on our website is not working it throws the error "dovecot: auth: Error: Cpanel::MailAuth: cphulk incremented the failure count for user 'site@{domain}' to access service 'mail' from IP '{Whitelisted webserver ip}'"

    I have whitelisted the IP but am still getting this issue, I have tried another email address and still had this issue, we are using CMSMadeSimple
     
  2. bertie-stormforce

    bertie-stormforce Registered

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    Never mind I had misspelt a password
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    I'm happy to see you were able to address the issue. Thank you for updating us with the outcome.
     
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