Converting website to an account issue

socratina

Registered
Jul 11, 2018
1
0
1
french
cPanel Access Level
Root Administrator
Hi,

I just tried to convert a domain in account , and since this moment my website is shutdown.

The first error was:

Missing DEFMOD Config Line in /etc/wwwacct.conf, please reconfigure with Edit Setup. at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 534.

after this my website shutdown

I tired to had again in my first account but the domain doesn't appear , he say to me is already exist

thank you so much
 

cPanelLauren

Forums Analyst II
Staff member
Nov 14, 2017
8,012
647
263
Houston
cPanel Access Level
DataCenter Provider
Hi @socratina


The DEFMOD line in the wwwacct.conf seems to be missing in this instance. If you're able to access the server via SSH can you please run the following:

Code:
grep DEFMOD /etc/wwwacct.conf
The return should be:
Code:
DEFMOD paper_lantern
If it's not present can you please add it and let me know if the issue persists?

We give some instruction on this in our documentation here: Installation Guide - Customize Your Installation - Version 72 Documentation - cPanel Documentation


Thanks!