Converting website to an account issue

[socratina]

Hi,

I just tried to convert a domain in account , and since this moment my website is shutdown.

The first error was:

Missing DEFMOD Config Line in /etc/wwwacct.conf, please reconfigure with Edit Setup. at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 534.

after this my website shutdown

I tired to had again in my first account but the domain doesn't appear , he say to me is already exist

thank you so much

 

[cPanelLauren]

Hi @socratina


The DEFMOD line in the wwwacct.conf seems to be missing in this instance. If you're able to access the server via SSH can you please run the following:

grep DEFMOD /etc/wwwacct.conf

The return should be:

DEFMOD paper_lantern

If it's not present can you please add it and let me know if the issue persists?

We give some instruction on this in our documentation here: Installation Guide - Customize Your Installation - Version 72 Documentation - cPanel Documentation


Thanks!