The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Copied account has less disk usage

Discussion in 'General Discussion' started by pauloray, Jan 2, 2014.

  1. pauloray

    pauloray Well-Known Member

    Joined:
    Jan 16, 2012
    Messages:
    72
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Philippines
    cPanel Access Level:
    Root Administrator
    I copied an account from my other Cpanel server to a new Cpanel server but the copied account has lesser disk usage compare to the old server.

    Old server says Cpanel user has 1219MB but after transferring to the new server, the disk space usage on the new server says 811MB only.

    There was no error during the account transfer. Other accounts that I transferred were fine.

    What can be the cause of this disk space discripancy?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello :)

    You can review the "Disk Space Usage" option in cPanel for the account in each server. It should output what's contributing to the disk space usage so you can get a better idea of why less usage is reported on the new server.

    Thank you.
     
  3. pauloray

    pauloray Well-Known Member

    Joined:
    Jan 16, 2012
    Messages:
    72
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Philippines
    cPanel Access Level:
    Root Administrator
    On the new Server, I checked Cpanel Disk Space usage and found this:

    1,201.05 MB total disk space used.
    2,000.00 MB quota limit (811.26 MB used).

    On the old Server, User's CPanel Disk Space usage displays almost the same as above.

    What does this mean - two info about disk space used?
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Where do you notice the discrepancy that you reported in your original post? Have you tried using the "du" and "quota" commands to compare the usage reported in each server?

    Thank you.
     
Loading...

Share This Page