Copied accounts to new server and Horde Addresses show NULL

Silver_2000

Well-Known Member
Mar 31, 2002
337
1
318
we copied accounts from one server to another using WHM account copy function

Similar to the thread below - any previously blank address book entry now shows nulll

/http://webx.net/horde-address-book-showing-null/

is there an easy solution ?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Hello :)

Did you notice any errors with the Horde database during the transfer itself? You can review the transfer log for the account at:

"WHM Home » Transfers » Review Copied Accounts"

Thank you.
 

Silver_2000

Well-Known Member
Mar 31, 2002
337
1
318
no errors at all during the transition - here is the only line in the log that contains "horde"

"(444679789 bytes) horde.turba_objects(67040 bytes) horde.turba_shares(1539 bytes) horde.horde_prefs(412843 bytes) horde.kronolith_events(2652 bytes) horde.kronolith_shares(2313 bytes) horde.kronolith_shares_users(1582 bytes) horde.kronolith_storage(1755 bytes) horde.mnemo_memos(1733 bytes) horde.nag_tasks(1725 bytes) roundcube.users,roundcube.identities,roundcube.contacts,roundcube.contactgroups(7804 bytes) roundcube.contactgroupmembers(2088 bytes) ...Done"

- - - Updated - - -

I was able to dload the address book, edit it in text editor and reupload, for the one user that has noticed - Im just coincerned that any of the other accounts may have similar issues - I have no way of knowing who uses the horde address book and who is having problems
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Feel free to open a support ticket using the link in my signature if you are able to reproduce this issue on additional accounts. You can post the ticket number here so we can update this thread with the outcome.

Thank you.