Copy an Account From Another Server not showing up

idt

Registered
Jun 16, 2014
3
0
1
cPanel Access Level
Root Administrator
After a failed Copy an Account From Another Server process, the option for "Copy an Account From Another Server" under transfer in WHM is not showing up anymore. Anyone know what to do so it will show up again?

Thanks!
 

JacobPerkins

Well-Known Member
May 2, 2014
617
97
103
cPanel Access Level
DataCenter Provider
Twitter
Hello,

What version of cPanel are you running? In cPanel 11.44, we've done a complete overhaul of the transfer system, and it's now called 'Transfer Tool'. However, if you're running an 11.40/11.42, this link should be there. I'd recommend putting in a support ticket if you haven't already.