Copy an account from another server taking too long

[howardfmcw]

Hi, i am copying one of my client's account from his old cpanel server, i have his cpanel login only. when i am using this tool its taking 6 hours and still at 30% and downloading is 105% of a backup. can you please anyone guide me better and easy solution? its been 6 hours and still 30%.

 

[GOT]

Log into the cPanel of the existing account and use the backup tool to create and download a backup then upload it to your server and restore it.

 

[howardfmcw]

okay and what about Pausing current transfer ongoing? i clicked on Pause but its also taking very long time, still it says Pausing . how to stop this?

 

[howardfmcw]

its stopped finally. thanks by the way let me check with your method.

 

[howardfmcw]

Downloading manually is also taking more than 6 hours. my internet connection is fast but still only 12GB data for 6 hours?

 

[quietFinn]

Downloading manually is also taking more than 6 hours. my internet connection is fast but still only 12GB data for 6 hours?

Your internet connection?
Better download it directly to your server.

 

[howardfmcw]

Downloading manually is also taking more than 6 hours. my internet connection is fast but still only 12GB data for 6 hours?

Your internet connection?
Better download it directly to your server.

it was not working after 30%.

 

[cPanelLauren]

It sounds like there is throttling in place on the account you're attempting to download from - this would be something they'd have to manage with the provider. The only other solution would be to make the backup smaller, which in a lot of cases entails removing things like mail.

 

[howardfmcw]

It sounds like there is throttling in place on the account you're attempting to download from - this would be something they'd have to manage with the provider. The only other solution would be to make the backup smaller, which in a lot of cases entails removing things like mail.

Thank you for answering. The problem was solved. i had to download manually and upload it.
and Backing Up from directly Cpanel to my server as an remote backup worked perfectly.