Copy an Account From Another Server With an Account Password

[Bidi]

Hy guys i gont another problem since i had updated to 11.44 the option Copy an Account From Another Server With an Account Password is not working.

I allways use "Copy an Account From Another Server With an Account Password" but not not chance any more to use it.

Starting “TRANSFER” for Account “pozepro5”
Attempting to copy “pozepro5” from “85.9.******”.
Trying to fetch cpmove file via cPanel XML-API!
Fetching current backups from remote server....cPanel Login Failed: HTTP/1.0 900 NET OR SSL ERROR
/usr/local/cpanel/scripts/getremotecpmove 653997: open_tcp_connection: failed `85.9.********', 2083 (Connection timed out)

Any help please !!

 

[cPanelPeter]

Hello,

Connection timed out sounds like a firewall issue. Make sure you have authorization to connect to port 2083 to that IP address. You may also be blocked by cpHulkd.

 

[Bidi]

Firewall is off everytink is fine the new copy account fom another ... is damaged why the old one i never had any problems just since is this new one.


900 NET OR SSL ERROR
/usr/local/cpanel/scripts/getremotecpmove 851304: open_tcp_connection: failed `46.108.60.217', 2083 (Connection timed out)

 

[nickwuk]

I have the same issue. The IP of the connecting server is in the cPHulkd whitelist and in the csf Allow list, and in Tweak Settings ftp timeout is set to 2000 seconds. This tool was working the day before, now it fails with exactly the same error as described above.

I've searched the csf log files on the source server for the connecting IP using the csf search tool and the only references are to the successful SSH connections the day before.

Same issue with Transfer Tool, although this never did work - ref: Transfer Tool cPanel Login Failed

Even though I searched the csf Deny IPs list several times for the connecting server IP and didn't find it, a 'Flush all Blocks' in ConfigServer Security & Firewall solved the SSH connection issue.

 

[cPanelMichael]

Even though I searched the csf Deny IPs list several times for the connecting server IP and didn't find it, a 'Flush all Blocks' in ConfigServer Security & Firewall solved the SSH connection issue.

To clarify, are you still experiencing this issue, or were you able to isolate the issue to the use of CSF/LFD?

Thank you.