Copy Email messages to another mailbox

BesirSe

Registered
Aug 25, 2021
2
1
3
Turkey
cPanel Access Level
Website Owner
Hello,

I am trying to copy email messages between mailboxes on the same server and same domain,
I tried the method mentioned in the link below ,

the email has been copied , but when I tried to open the message on the new mailbox , I got the following error and then the message disappears from mailbox

INTERNAL ERROR
Could not load message from server.

My mailbox format is mdbox

Could you please help ?
Regards
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
7,519
1,028
313
cPanel Access Level
Root Administrator
Hey there! The most likely reason for the error is permissions on the copied directories and files. The easiest way to check this would be to create a new email address in cPanel, and then compare those permissions and ownerships with the files that you manually copied.

You're always welcome to put in a ticket with our team as well if you have root access to the server - we'd be happy to take a look!