Copy feature

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fantastic

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Mar 10, 2005
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Hello;

I am transferring an account from another server. I do not have root access to the server I am transferring from. I keep getting this error message:

Sorry, the copy failed. Unable to find the cpanel user file. Is the archive
missing (cwd: /home loaded tridentt/cp/tridentt)?
Extract Failed
Invalid Account


Can someone PLEASE help me and tell me what I need to do to get this file transferred??

Thanks!
 
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