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Discussion in 'General Discussion' started by fantastic, Jun 23, 2005.

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  1. fantastic

    fantastic Member

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    Hello;

    I am transferring an account from another server. I do not have root access to the server I am transferring from. I keep getting this error message:

    Sorry, the copy failed. Unable to find the cpanel user file. Is the archive
    missing (cwd: /home loaded tridentt/cp/tridentt)?
    Extract Failed
    Invalid Account


    Can someone PLEASE help me and tell me what I need to do to get this file transferred??

    Thanks!
     
  2. chirpy

    chirpy Well-Known Member

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    Please don't cross-post.
     
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