Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Copy mailman settings and subscribers

Discussion in 'E-mail Discussions' started by edmcdonagh, Oct 29, 2017.

Tags:
  1. edmcdonagh

    edmcdonagh Registered

    Joined:
    Oct 29, 2017
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Ruislip
    cPanel Access Level:
    Reseller Owner
    I have a reseller account. My provider recently moved my reseller account from an old server (old PHP/Perl etc) to a newer one (by mutual agreement!). Both are cPanel.

    On the new server, the mailing lists continued to function normally, until someone needed to moderate something.

    Going to the URL http://mydomain.tld/mailman/admindb/discuss_mydomain.tld leads to the following error once you try to log in:

    Bug in Mailman version 2.1.23 We're sorry, we hit a bug!
    Please inform the webmaster for this site of this problem. Printing of traceback and other system information has been explicitly inhibited, but the webmaster can find this information in the Mailman error logs.​

    However, if you go via cPanel to manage the list, everything works. This uses a URL like https://myprovider.tld:2083/cpsess0123456789/3rdparty/mailman/admin/discuss_mydomain.tld/

    My provider tells me that they have corrected any file permission errors on the new server, and it all should work. The only remaining remedy I am told is to create a new list and copy the archives over. As the lists cannot be renamed, the existing list needs to be deleted before the new one is created.

    A new list that has been created as a test, with a copy of one of the lists archives, shows that the new list seems to work.

    However, they tell me that there is no way to copy the subscribers and their settings or any of the other configuration.

    Is this the case on a cPanel/WHM setup, or could there be some tools that they are not aware of that I could point them to?

    I would very much appreciate any assistance you may be able to offer.

    • CENTOS 7.4 standard
    • v66.0.26
    Ed
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    42,802
    Likes Received:
    1,714
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Could you have them review the thread linked below to see if the referenced solution helps?

    Bug in Mailman version 2.1.23

    Thank you.
     
Loading...

Share This Page