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Copy / Migrate Account Duplicate Emails

Discussion in 'E-mail Discussions' started by Evolve, Jul 28, 2010.

  1. Evolve

    Evolve Well-Known Member

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    Hello,

    I have transferred a bunch of accounts to a new server via the Copy Multiple Accounts feature with Express Transfer checked off.

    All of the emails for those accounts (well 3 accounts for sure) that were "left on the server for a month" by my email program (Outlook 2003 Win 7 & OSX Mail) have been downloaded again.

    Is this normal? The IT support at my hosting company couldn't figure it out, god bless him. The emails were in the CUR folder and not the NEW however they all downloaded regardless.

    Any ideas? Seems like a bit of an oversight??

    I have some clients who let their email live on the server and it may be a rude jolt when they see 180 emails downloading... :eek:
     
  2. Evolve

    Evolve Well-Known Member

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    A few more things.

    I had switched from IMAP to Dovecot on my new server. Not sure if that had any effect. Both servers have maildir On from what i can tell. Although the account did go through a maildir conversion i think:

    Converting /home/myAccount/mail...ok
    Converting /home/myAccount/mail/myDomain.com/info...ok


    I set up a dummy account on my old server. Sent it some emails. Recieved them through my program (Outlook 2003 Win 7). Transferred this account to the new server and check my email again. All of the test emails were downloaded again.
     
  3. Lyttek

    Lyttek Well-Known Member

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    Yup... that sounds about right...

    Outlook (and I assume others) keeps track of what it's downloaded (assuming you're using POP). If you a) setup a new outlook profile, or b) move the email account to a new server, that tracking appears to outlook to be a new combination, so it'll download whatever is on the server.

    The only way I know of to prevent that is to change the outlook settings to download and remove all email to the server before making the change, or manually remove the messages from the server, which does the same thing, really.
     
  4. Evolve

    Evolve Well-Known Member

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    OK thanks for the reply.

    Well i guess it's just a 1 time thing. It will seem odd and i may get a few phone calls but i guess i can live with it.

    It's too bad there isn't some way to deal with this.

    I wonder if i change my hostname back to my old server's hostname if that would have any effect... but that's a whole other story.
     
  5. Evolve

    Evolve Well-Known Member

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    Aha!

    I found a Note on the bottom of the Mailserver Selection page saying:

    Note: Switching mail servers may cause some mail clients to redownload all stored mail messages for the account. This is primarily is seen with POP3 configured accounts.
     
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