Copy multiple accounts from another server

[jackal]

Any one know when this will be fixed?

We have had this issue since July 4 on all servers.


This function was broken with edge 231, and still presists in edge 276, when you attempt to this you select accounts to be moved and the message comes up like it should saying do not hit page back and then page just sits there nothing happens. Get this error

Line 42
Char 198
Error Expected ';'
Code 0
URL: http://my serverip:2086/scripts2/maincopy

 

[alwaysweb]

I'm getting this too, even using the latest Edge release:

WHM 11.1.0 cPanel 11.1-E8094
CENTOS Enterprise 4.4 i686 - WHM X v3.1.0


JavaScript Error:

Line: 26
char: 30
Error: Expected ';'
Code: 0
URL: https://servername:2087/scripts2/maincopy



I know we can [thread=60637]move sites manually[/thread], but the multiple accounts transfer system has worked great in the past and is MUCH easier overall. I will submit a support ticket from in WHM.

Cpanel, can you all get this fixed asap?

 

[ramprage]

They don't usually read the forums submit any bugs to them here: http://bugzilla.cpanel.net/

 

[alwaysweb]

Thanks ramprage, what I did was posted here and then submitted a ticket with the summary and referencing this thread, helped them get me fixed up.

Their response is that it is a known bug apparently that the developers are working on related to the transfer system such that if the server you are transferring *from* has non-alpha/numeric digits in the server's root password (anything other than Az-Zz and 0-9) it can produce the JavaScript error (and stop the process) when you start the transfer.

Simple workaround: Change the root password server you are transferring *from* to be only letters and numbers. (This is not really considered a strong password, so reset it back to something more complex when finished.)

This workaround worked for me, I have some transferring churning through right now.....

 

[mohit]

bugs bugs bugs don't let me sleep

huh, there are more bugs in "account transfer"

i've 2 identical installations, still i get

Done
Warning: file location not sent.. guessing.. this may not work ....
Using the single archive method (/home/cpmove-soxxx.tar.gz)!
Transfer ErrorThe remote server didn't report a correct md5sum of the archive. Please ensure you selected the correct type of remote server.

login as root, or as user account gives same results.

copy single account or multiple similar problems.

Iam awake since last 2 nights moving each account via ssh like a stup**

see ya,
mohit

 

[alwaysweb]

Hi Mohit, that's an error I haven't seen before with the transfer. I'd suggest ensuring that both servers are using the same release (stable, release, edge, etc.) and manually updating with: /scripts/upcp then trying again. Or, follow the suggestions here: http://www.webhostgear.com/258.html or search these forums for your error message (The remote server didn't report a correct md5sum of the archive) as there were quite a few hits when I did so.

If you are still stuck, I'd ask cPanel for help. The ticket I sent in was answered within 4 minutes! Just login to your WHM > Support section > Support Center and go to "Contact cPanel.net." Fill it out with your problem, then on the next page you can provide your server's root login information and user/passwords etc. and submit the ticket. Worth a shot to get it right from cPanel

 

[moogle]

This error is continuing, I've been getting it on multiple servers for 2 weeks.

I'm hoping to find someone with a real answer.

 

[mohit]

Allow the IP's In CSF, if you haven't done yet

hi,
in my case I allowed the IP's of my servers in both servers, and Copy Account functions fine.

see ya,
mohit