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SOLVED Copy Paste in FileManager Editor Issue

Discussion in 'User Experience' started by rpvw, May 16, 2018.

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  1. rpvw

    rpvw Well-Known Member

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    My desktop computer is :
    CentOS release 6.9 (Final) - Fully patched and up-to-date running KDE desktop
    Firefox ESR 52.7.3 (64-bit)

    Editing a file opened from the file manager in the new editor (NOT the HTML Editor) allows me to type in text but copy/paste does nothing using any of the following methods:

    • Mouse - highlight text and right click to open sub menu and copy, then move mouse cursor to new position and right click to open sub menu and paste.
    • Use the Copy/Paste icons in Firefox itself
    • Use the Kbd short-cut Ctrl+C and then Ctrl+V
    ALL the above methods work perfectly if I switch to the Legacy Editor o_O
     
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    #1 rpvw, May 16, 2018
  2. linux4me2

    linux4me2 Well-Known Member

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    I created a new file and was able to duplicate this at first using the regular Edit in Firefox 60.0. After I tried selecting a line of text, then used Shift+Alt+Down Arrow to copy the line down (which worked), all the typical copy-and-paste commands began working, and now I can't reproduce the problem, even if I create a new file.
     
    #2 linux4me2, May 16, 2018
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello @rpvw,

    I've been unable to reproduce this issue on the latest stable releases of Firefox, Chrome, and Safari on MacOS. Have you been able to reproduce this on different browsers and operating systems, or is the issue isolated to Firefox ESR 52.7.3 on CentOS release 6.9 with KDE?

    Can you also verify which version of cPanel is installed on the system you are reproducing this issue on?

    Thank you.
     
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    #3 cPanelMichael, May 17, 2018
  4. rpvw

    rpvw Well-Known Member

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    cPanel v70.0.42

    Looks like it's just this ESR release - it all seems to work fine on latest Firefox/Chrome/Safari in my VBox Win7 and 10, and MacOS Sierra
     
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    #4 rpvw, May 17, 2018
  5. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    #5 cPanelMichael, May 18, 2018
  6. rpvw

    rpvw Well-Known Member

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    Michael is a genius (but don't anyone tell him !).

    I blame it all on Infopro having stolen my spectacles ...... it was the dom.event.clipboardevents.enabled setting that was wrong, and I swear I checked it, and then double checked it :oops: honest gov .......

    All working again with ESR 52.8.0 (64-bit) that they released to the CentOS repo yesterday, and cPanel v70.0.42 (which may be out-of-date already, as I cant seem to keep up with these rapid-fire releases)
     
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    #6 rpvw, May 18, 2018
    Infopro and cPanelMichael like this.
  7. kernow

    kernow Well-Known Member

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    I frequently get this problem, using Mandriva Linux desktop and curently Firefox 52.08 but previous versions also didn't work. Have resorted to using CTRL C + CTRL V for copy/paste. And yes like you, I never had the problem with the legacy editor :(
     
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    #7 kernow, May 18, 2018
  8. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hi @kernow,

    Were you able to review the Firefox support URL referenced earlier to see if that helps?

    cannot paste copied text | Firefox Support Forum | Mozilla Support

    Thank you.
     
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    #8 cPanelMichael, May 18, 2018
  9. kernow

    kernow Well-Known Member

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    Hi Michael,
    Yes I looked at that but we already have the default value set. This problem only occurs when trying to copy/paste in cPanel's editor, everywhere else it works OK. Its not a big problem so I can live with it.
     
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    #9 kernow, May 19, 2018
  10. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Here are a couple of other pages to review on this matter:

    How to use the Clipboard with certain sites | Firefox Support Forum | Mozilla Support
    Legacy How to Fix the Copy / Paste Error in Firefox - Experts Knowledge Base - Experts

    If possible, you may also want to consider using Firefox ESR version 60.

    Thank you.
     
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    #10 cPanelMichael, May 21, 2018
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