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Copying account transfers databases even though option checked

Discussion in 'General Discussion' started by tavenger5, Jan 16, 2014.

  1. tavenger5

    tavenger5 Member

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    When copying an account from another server also running whm, I'm checking the 'Skip account databases' box. However, when I go to copy the account the databases are still copying. I've been on 'Restoring MySQL databases' for a really long time now.

    Any insight?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello :)

    Could you open a support ticket using the link in my signature so we can take a closer look and reproduce the issue? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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