Copying account transfers databases even though option checked

[tavenger5]

When copying an account from another server also running whm, I'm checking the 'Skip account databases' box. However, when I go to copy the account the databases are still copying. I've been on 'Restoring MySQL databases' for a really long time now.

Any insight?

 

[cPanelMichael]

Hello

Could you open a support ticket using the link in my signature so we can take a closer look and reproduce the issue? You can post the ticket number here so we can update this thread with the outcome.

Thank you.