Copying account transfers databases even though option checked

tavenger5

Member
Oct 23, 2003
5
0
151
When copying an account from another server also running whm, I'm checking the 'Skip account databases' box. However, when I go to copy the account the databases are still copying. I've been on 'Restoring MySQL databases' for a really long time now.

Any insight?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Hello :)

Could you open a support ticket using the link in my signature so we can take a closer look and reproduce the issue? You can post the ticket number here so we can update this thread with the outcome.

Thank you.