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Could not fetch uid or gid for : root

Discussion in 'Database Discussions' started by droidman, Mar 9, 2009.

  1. droidman

    droidman Active Member

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    I just finished installing cpanel on my server for the third time, we have formatted the server twice, and tried to search everything on google, i cannot find an answer to what is happening now:

    Code:
    Internal Server Error
    
          Could not fetch uid or gid for : root
          
    
    cpsrvd/11.24 Server at 91.198.47.161
    
    I installed cpanel on other servers and never had problems like this before.
     
  2. Sean.barron

    Sean.barron Active Member

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    Verify user cpanel-phpmyadmin exists by command
    [root@server ~]#grep cpanel-phpmyadmin /etc/passwd

    If it doesn’t exist then add user cpanel-phpmyadmin
    useradd cpanel-phpmyadmin -d /var/cpanel/userhomes/cpanel-phpmyadmin

    Now, assign appropiate ownership to /var/cpanel/userhomes/cpanel-phpmyadmin
    chown cpanel-phpmyadmin.cpanel-phpmyadmin /var/cpanel/userhomes/cpanel-phpmyadmin -R

    Restart mysql and try once again to access phpmyadmin.
     
  3. droidman

    droidman Active Member

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    phpmyadmin ?
    i cannot access cpanel.
    the user existed and the file permissions are right :confused:
    still not working.

    http://91.198.47.161:2082/
    when i login i just get redirected to that error again
     
  4. cetterra

    cetterra Member

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    Try accessing this url: http://91.198.47.161:2086/

    I read somewhere that root can not access CPanel directly, just WHM.
     
  5. SKiran

    SKiran Registered

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    You have to log in with the cPanel username and password.

    The root username and password will not work with cPanel.
     
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