SOLVED Couldn't able to list our Site24x7 service in cPanel App Catalog

[MuraliKrishnan]

Hi all,

I am MuraliKrishnan a partner manager from Site24x7.com.

Since Site24x7 is a monitoring solution for Web Hosting Service, we would like to list our Site24x7
Service in cPanel App catalog.

I have submitted my application service in the cPanel app catalog, but it's was resulted in vain. It's been a long time since I
submitted in the catalog, but I didn't receive any email neither shown any error.

Kindly help me in this regard to list my app service in cPanel App Catalog.

Regards,
Muralikrishnan

 

[cPRex]

Hey there! It looks like our Customer Service team was able to help you with this through a ticket. Feel free to reply there if you need anything else!

 

[MuraliKrishnan]

Thanks for the reply.

The support team only asked me to post in the forum to get solutions. Thus I posted it.

My support id was support.cpanel.net/hc/requests/94368080

Regards,
Muralikrishnan

 

[cPRex]

Here was our reply to the ticket:

"I reviewed your conversation with Mae and it appears you had submitted your application at applications.cpanel.net. All application submissions are reviewed by our developers who are assigned to the site. One of our developers will review your application submission once they are available to do so. As this is a process, it can take a day or two to complete the review. Once the application has been reviewed, they will follow up with you via your email associated with your applications account for '[email protected]'."

Just to clarify, we would never point a user to the Forums for official support once they are already working with us directly through a ticket.

 

[MuraliKrishnan]

It's been a long time since I submitted my application. Still, I didn't get a reply on the status of the application submitted.

Hence I raised a post in the forum to get replies from experts.

 

[cPRex]

Your listing has been live since Friday evening and can be seen here: Site24x7

 

[MuraliKrishnan]

Hi cpRex,

Thanks for your great support. I appreciate your work and response.

Regards,
Muralikrishnan

 

[MuraliKrishnan]

Hi cpRex,

In the cPanel Apps catalog, if need to update the Site24x7 description, how can I do it?

And I even claimed that I owned the Site24x7 app list. I couldn't see the any edit option to update the
description.

Please help me in this regard.

-Muralikrishnan

 

[cPRex]

Can you try checking things on your end now?

 

[MuraliKrishnan]

Yeah, it's working. Thanks, cPRex.