Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Couldn't get handle: Permission denied

Discussion in 'General Discussion' started by teraysay, May 15, 2008.

  1. teraysay

    teraysay Member

    Joined:
    Mar 25, 2008
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    51
    I am trying to login to my server via SFTP, but whenever i try to get to a certain directory, i get "Couldn't get handle: Permission denied"

    When i tried to change the permissions, I got the same error "Couldn't get handle: Permission denied"

    How can i get in?
     
    #1 teraysay, May 15, 2008
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,067
    Likes Received:
    348
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Do you have shell access?
     
    #2 Infopro, May 15, 2008
  3. teraysay

    teraysay Member

    Joined:
    Mar 25, 2008
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    51
    i use a mac, so i have the "terminal" program
     
    #3 teraysay, May 15, 2008
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,216
    Likes Received:
    10
    Trophy Points:
    313
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    But do you have shell access to the cPanel/WHM server?
     
    #4 cPanelDavidG, May 16, 2008
  5. teraysay

    teraysay Member

    Joined:
    Mar 25, 2008
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    51
    I'm not sure --
    I can access it via SFTP, and can get into the root folder. but then when i try to get to the folders i need to change, i don't have permission.

    I can access the front end Web Host Manager.---
     
    #5 teraysay, May 16, 2008
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,067
    Likes Received:
    348
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    How are you connecting with SFTP, as in what application/client are you using? That might be the problem.

    Is this a reseller account or do you have root access, as in are you using an account name to login via SFTP or using the login name, root?
     
    #6 Infopro, May 16, 2008
  7. teraysay

    teraysay Member

    Joined:
    Mar 25, 2008
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    51
    ah that's it! I was logging in as the main user instead of as "root"

    I can change files now.

    Thanks for all the help! This server sort of fell on my lap, so it's been a a bit of a struggle figuring it all out!
     
    #7 teraysay, May 16, 2008
(You must log in or sign up to post here.)
Loading...
Similar Threads - Couldn't handle Permission
  1. Spirogg

    SOLVED Pure-FTPd Couldn't load the DH parameters file

    Spirogg, Feb 21, 2018, in forum: General Discussion
    Replies:
    3
    Views:
    308
    Spirogg
    Feb 21, 2018
  2. K0PIR

    couldn't open password file /etc/techproxy.shadow

    K0PIR, Apr 3, 2017, in forum: General Discussion
    Replies:
    6
    Views:
    754
    thall88
    Dec 8, 2017
  3. Cleyton Silva

    Couldn't locate / mount in /etc/fstab or /etc/mtab Login Error

    Cleyton Silva, Nov 19, 2016, in forum: General Discussion
    Replies:
    2
    Views:
    718
    cPanelMichael
    Nov 23, 2016
  4. linux-tech

    Horde: couldn't open secure tls connection the server

    linux-tech, Aug 17, 2016, in forum: E-mail Discussions
    Replies:
    3
    Views:
    1,023
    cPanelMichael
    Aug 19, 2016
  5. PeteS

    Configure EXIM to handle all forwards locally

    PeteS, Mar 22, 2018, in forum: E-mail Discussions
    Replies:
    2
    Views:
    89
    PeteS
    Mar 22, 2018

Share This Page