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couldn't open password file /etc/techproxy.shadow

Discussion in 'General Discussion' started by K0PIR, Apr 3, 2017.

  1. K0PIR

    K0PIR Registered

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    server pam_pwdfile[1179]: couldn't open password file /etc/techproxy.shadow

    I think this started appearing in my log files after I had cPanel ticket opened and gave them access to my server, but I'm not sure about that. It continues and I'm just wondering if this is left over from the access they had?

    Anything to be concerned about?

    Thanks,
    Rich
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
  3. K0PIR

    K0PIR Registered

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    Thank you. It is Support Request ID is: 8352365
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    To update, it was determined the file did not stem from a cPanel support ticket, but rather from the hosting provider.

    Thank you.
     
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