lisaviolet

Registered
Jun 6, 2004
3
0
151
Earlier this year, I noticed my counters weren't working. Turned out the digits I had chosen from the available list were no longer available. This morning, once again, the counters aren't working.

There are NO digits available in the digit styles. And nothing works in the preview.

How do I get the digits back?

Thank you for any help with this.
 

PCZero

Well-Known Member
Dec 13, 2003
780
103
193
Earth
1) Counters are so cheesy and low end. Most legit sites quit using them years ago.
2) No idea what counter you are using but sounds like it is way too complicated. No need to rely on any sort of digits for a counter. Simply have it write the numbers out as plain text and style them however you want. Lots of free counter scripts out there.
3) You can always write your own script using php/mysql. It is extremely simple. All you need to do is have a table to hold the count and a script to read/increment/print the value.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,267
463
Hello :)

Please check to see if Suexec is enabled on this system with a command such as:

Code:
/usr/local/cpanel/bin/rebuild_phpconf --current
Also, please let us know the ownership values of the following file:

Code:
/usr/local/cpanel/cgi-sys/Count.cgi
Thank you.
 

lisaviolet

Registered
Jun 6, 2004
3
0
151
1) Counters are so cheesy and low end. Most legit sites quit using them years ago.
2) No idea what counter you are using but sounds like it is way too complicated. No need to rely on any sort of digits for a counter. Simply have it write the numbers out as plain text and style them however you want. Lots of free counter scripts out there.
3) You can always write your own script using php/mysql. It is extremely simple. All you need to do is have a table to hold the count and a script to read/increment/print the value.
1) Well, that's awesome news, fits my demographic perfectly. :)

2) cPanel > Software/Services > CGI Center > Counter (It's really pretty easy if one knows how to fill in forms and copy and paste) :D

3) I just put that on my bucket list (which at the age of sixty is quite long at this point, I've got so much to do, I'll never die!) :p
 

lisaviolet

Registered
Jun 6, 2004
3
0
151
Thank you for your help, Michael. I did find a fix for it and I'm incredibly embarrassed about how easy it was.

I have five computers, one laptop, a netbook and a tablet. Which I should have checked from the get-go. Yesterday morning, I went at this a different way. I couldn't reproduce the missing digits on four of them. And on the one I could, the display was there when viewing the pages with Chrome and Firefox.

That narrowed it down quite a bit. One computer, one browser.

It was my ad-blocker. Seriously. My ad-blocker. :facepalm:

So, now my digits are back!

You can see the counters in action at /http://www.catcam.us (and all the subdomains) if you're interested. The original ones fit the color scheme much better, but they're no longer available.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,267
463
I am happy to hear you were able to resolve the issue. Thank you for updating us with the solution.