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courier_login authenticator failed

Discussion in 'General Discussion' started by dwykofka, Nov 12, 2010.

  1. dwykofka

    dwykofka Well-Known Member

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    Has anyone else seen this error. Suddenly several of my customers are getting it and they cannot check their email due to password rejections.


    2010-11-12 10:41:01 courier_login authenticator failed for ool-182c63db.customer.isp ([y.y.y.y]) [x.x.x.x]:38782 I=[z.z.z.z]:26: 435 Unable to authenticate at present (set_id=CUSTOMER@DOMAIN.EXT): failed to connect to socket /var/spool/authdaemon/socket: Permission denied inside "and{...}" condition
     
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  2. cPanelNick

    cPanelNick Administrator
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    What are the permissions on the socket file here:


    # ls -l /var/spool/authdaemon/socket
     
  3. dwykofka

    dwykofka Well-Known Member

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    srwxrwxrwx 1 root root 0 Nov 12 09:35 /var/spool/authdaemon/socket=
     
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  4. cPanelNick

    cPanelNick Administrator
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    Please open a ticket on this issue. It is not possible to determine the cause without more investigation. Thank you.
     
  5. dwykofka

    dwykofka Well-Known Member

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    Support Request Id 1021265
     
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  6. cpane1

    cpane1 Well-Known Member

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    Hey...what does the cPanel support has to say on this error ?

    we are receiving the same error:

    Code:
    2010-11-13 16:40:02 courier_plain authenticator failed for localhost [127.0.0.1]: 435 Unable to authenticate at present (set_id=__cpanel__service__auth__exim__8nXpIAAZKCaDs3IchnEcZ5uk1qTsqMSVvk4asSi1SaqTLfRM5JBNPZKiXBCiRvsp): failed to connect to socket /var/spool/authdaemon/socket: Permission denied inside "and{...}" condition


    root@cpane1 [/var/log]# ls -lah /var/spool/authdaemon/socket
    srwxrwxrwx 1 root root 0 Nov 13 02:43 /var/spool/authdaemon/socket=
     
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  7. dwykofka

    dwykofka Well-Known Member

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    According to cpanel:
    sendmail had an unneeded file attribute set: "-----a------- /usr/sbin/sendmail
     
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  8. cPanelNick

    cPanelNick Administrator
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    Could you let me know which ticket # this was in?

    Thanks
     
  9. dwykofka

    dwykofka Well-Known Member

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    Support Request Id 1021265
     
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  10. cPanelNick

    cPanelNick Administrator
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    This should resolve the problem.

    Code:
    chgrp mail /var/spool/authdaemon
     
  11. silence1

    silence1 Member
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    Hi There,

    This is happening with me 2.

    "chgrp mail /var/spool/authdaemon" , this not solve the problem.

    Thanks.
     
  12. mamady

    mamady Member

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    im having the same issue.

    /var/spool/authdaemon already belongs to mail group - so that is not the issue.
     
  13. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Please open tickets for us to investigate the issue further. You can open a ticket using WHM > Support Center > Contact cPanel or using the link in my signature. Thanks!
     
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  14. crazyaboutlinux

    crazyaboutlinux Well-Known Member

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    was this issue fixed ??? if so what it was ??
    I am facing this issue now & looking for the fix
     
  15. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    There are multiple reasons this error might occur on a machine. There are two prior requests in this thread that a ticket should be opened if the suggested resolutions do not work for you due to the complexity of the issue. As such, please submit a ticket to us and provide the ticket number here for better tracking.
     
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  16. crazyaboutlinux

    crazyaboutlinux Well-Known Member

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    I understand it but let me try it first
     
  17. albatroz

    albatroz Well-Known Member

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    I am having the same issue right now, and have just opened a support ticket with the number 2654239
     
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  18. OcalaDesigns

    OcalaDesigns Member

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    May just be a hacker attempting to access, I get these everyday and don't serve mail to clients ...
    2012-12-19 21:35:40 [25857] courier_login authenticator failed for ([192.168.2.33]) [67.112.239.113]:3642 I=[xxx.xxx.xxx.xxx]:25: 535 Incorrect authentication data (set_id=test)
     
  19. nospa

    nospa Well-Known Member

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    We also see attempts from:

    ([192.168.2.33])

    Everytime it is different host , but always we see ([192.168.2.33]) as hostname.
     

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