courier_login authenticator failed

dwykofka

Well-Known Member
Aug 6, 2003
394
3
168
Has anyone else seen this error. Suddenly several of my customers are getting it and they cannot check their email due to password rejections.


2010-11-12 10:41:01 courier_login authenticator failed for ool-182c63db.customer.isp ([y.y.y.y]) [x.x.x.x]:38782 I=[z.z.z.z]:26: 435 Unable to authenticate at present ([email protected]): failed to connect to socket /var/spool/authdaemon/socket: Permission denied inside "and{...}" condition
 

cpane1

Well-Known Member
Jun 10, 2007
56
0
156
Hey...what does the cPanel support has to say on this error ?

we are receiving the same error:

Code:
2010-11-13 16:40:02 courier_plain authenticator failed for localhost [127.0.0.1]: 435 Unable to authenticate at present (set_id=__cpanel__service__auth__exim__8nXpIAAZKCaDs3IchnEcZ5uk1qTsqMSVvk4asSi1SaqTLfRM5JBNPZKiXBCiRvsp): failed to connect to socket /var/spool/authdaemon/socket: Permission denied inside "and{...}" condition


[email protected] [/var/log]# ls -lah /var/spool/authdaemon/socket
srwxrwxrwx 1 root root 0 Nov 13 02:43 /var/spool/authdaemon/socket=
 

silence1

Member
PartnerNOC
Sep 20, 2006
22
0
151
Hi There,

This is happening with me 2.

"chgrp mail /var/spool/authdaemon" , this not solve the problem.

Thanks.
 

mamady

Member
Jun 15, 2002
11
0
151
im having the same issue.

/var/spool/authdaemon already belongs to mail group - so that is not the issue.
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
Please open tickets for us to investigate the issue further. You can open a ticket using WHM > Support Center > Contact cPanel or using the link in my signature. Thanks!
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
There are multiple reasons this error might occur on a machine. There are two prior requests in this thread that a ticket should be opened if the suggested resolutions do not work for you due to the complexity of the issue. As such, please submit a ticket to us and provide the ticket number here for better tracking.
 

OcalaDesigns

Member
Jun 10, 2011
13
0
51
May just be a hacker attempting to access, I get these everyday and don't serve mail to clients ...
2012-12-19 21:35:40 [25857] courier_login authenticator failed for ([192.168.2.33]) [67.112.239.113]:3642 I=[xxx.xxx.xxx.xxx]:25: 535 Incorrect authentication data (set_id=test)
 

nospa

Well-Known Member
Apr 23, 2012
110
0
66
cPanel Access Level
Reseller Owner
We also see attempts from:

([192.168.2.33])

Everytime it is different host , but always we see ([192.168.2.33]) as hostname.