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cP disk quotas stuck on zero/unlimited, WHM fixed

Discussion in 'General Discussion' started by sysnop, Sep 24, 2005.

  1. sysnop

    sysnop Member

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    Quotas for both bandwidth AND disk were 0/unlimited in both WHM and cPanel. I had the dc enable quotas for my Virtuozo VPS which corrected bandwidth quotas in WHM and CP, plus disk quotas in WHM were fixed. cPanel is the problem. Remaining are 0/unlimited disk quotas for al CP users. I've searched high and low in this and other forums. I've tried lots of suggestions but nothing works.

    Some fixes I tried that are common...

    # /scripts/fixquotas

    ...returns this console message (also when quotacheck is run):

    Installing Default Quota Databases......Done
    Quotas are now on
    Updating Quota Files......
    quotacheck: Scanning /dev/vzfs [/] done
    quotacheck: Checked 15508 directories and 168571 files
    quotacheck: Cannot turn user quotas off on /dev/vzfs: Device or resource busy
    Kernel won't know about changes quotacheck did.
    quotacheck: Cannot turn group quotas off on /dev/vzfs: Device or resource busy
    Kernel won't know about changes quotacheck did.

    I've seen reference to this file, mine looks unusual:
    # more /etc/usrtab
    none /dev/pts devpts rw 0 0

    This file was empty, I added the one line shown:
    # more /etc/rc.conf
    enable_quotas="YES"

    When I run:
    # /scripts/resetquotas --useplanquotas
    it acts like quotas have been reset but cPanel remains at 0/unlimited. Again, WHM numbers are good.

    The file /etc/quota.conf shows current and old users and disk quotas. I removed users from this list that were deleted from WHM. With one particular user, old and new references are the same user; the domain was deleted from WHM and added back with a different user name. Although I suspect this may cause an ownership problem, there's no pattern. All other users that were created only once illustrate the same disk quota problem: zero usage, unlimited quota.

    I've also seen reference to backup storage related to quota problems. Backups are disabled on my system.

    Today I ran /scripts/cpup which brought me to WHM 10.6.0 cPanel 10.8.0-S21; running on CentOS 3.4. Then I ran initquotas. And fixquotas after that. No luck.

    Support through my dc is normally excellent but they can't help with this problem.

    Help is appreciated, particularly if I can be supported by cPanel (once winds have died down in Houston).
     
    #1 sysnop, Sep 24, 2005
    Last edited: Sep 24, 2005
  2. anest

    anest Member

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    Anybody?
    I have the same problem. On VPS.
     
  3. NeutralizeR

    NeutralizeR Member

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  4. vladd

    vladd Registered

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    Same here :(

    Same here :(
     
  5. Xenon101

    Xenon101 Well-Known Member

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    and same here again :(

    VPS with CentOS 3.4
     
  6. xphost

    xphost Well-Known Member

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    same problem

    VPS with CentOS 3.4
     
  7. chirpy

    chirpy Well-Known Member

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    You need to speak to your VPS provider, only they can fix the problem as it's peculiar to VPS systems. If you search a bit further (if you actually runs the VPS systems on the physical server) someone posted a solution recently.
     
  8. sachink

    sachink Member

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    fixquotas Error

    Hello,

    /scripts/fixquotas

    quotacheck: Scanning /dev/hda6 [/] quotacheck: Old group file not found. Usage will not be substracted.
    done
    quotacheck: Checked 1977 directories and 102857 files
    quotacheck: Scanning /dev/hda2 [/home] quotacheck: Old group file not found. Usage will not be substracted.
    done
    quotacheck: Checked 22806 directories and 405573 files
    quotacheck: Scanning /dev/hda3 [/usr] quotacheck: Old group file not found. Usage will not be substracted.
    done
    quotacheck: Checked 7136 directories and 85705 files
    quotacheck: Scanning /dev/hda5 [/var] quotacheck: Old group file not found. Usage will not be substracted.
    done
    quotacheck: Checked 732 directories and 8689 files


    quotacheck: Scanning /dev/hda6 [/] quotacheck: Old group file not found. Usage will not be substracted.
    done
    quotacheck: Checked 1977 directories and 102857 files
    quotacheck: Scanning /dev/hda2 [/home] quotacheck: Old group file not found. Usage will not be substracted.
    done
    quotacheck: Checked 22806 directories and 405573 files
    quotacheck: Scanning /dev/hda3 [/usr] quotacheck: Old group file not found. Usage will not be substracted.
    done

    Thank You,
    Sachin
     
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