cPAddon Scripts problem

[qwerty]

On one server, when I follow the 'Install cPAddon Scripts' link this is all I see (looks like the page just stops loading for some strange reason):




when it should look something like this (as it does on all other servers):



Any ideas ? I've trying upcp-ing .. it didn't do a thing ...

 

[qwerty]

Actually I think I've find a way to recreate this problem ..

1) Go to WHM

2) click on "Install cPAddon Scripts" under 'Cpanel'.

3) Remove a script by unchecking its box and then press 'Update Addon Config'

Now if you go back to the same page again it will look like this:

http://img111.imageshack.us/img111/2809/wtf20zn.gif

 

[cPDan]

Actually I think I've find a way to recreate this problem ..

I'm sorry I do not see a problem, can you be more specific as to what it is I'm supposed to be seeing wrong in these screnshots?

Thanks

 

[qwerty]

I'm sorry I do not see a problem, can you be more specific as to what it is I'm supposed to be seeing wrong in these screnshots?

Thanks

You don't see a difference between the 2 screenshots at all?

One is before and one if after removing 'any' script ...

After removing any script, the whole 'Install cPAddon Scripts' page consists of only this:

http://img100.imageshack.us/img100/1203/wtf11rn.gif

ie. there is no other scripts listed any longer (no checkboxes or anything), no 'Force refresh of all ...' checkbox and no 'Update Addon Config' button and no text following that button...

 

[cPDan]

After removing any script, the whole 'Install cPAddon Scripts' page consists of only this:

http://img100.imageshack.us/img100/1203/wtf11rn.gif

ie. there is no other scripts listed any longer (no checkboxes or anything), no 'Force refresh of all ...' checkbox and no 'Update Addon Config' button and no text following that button...

I'm unable to reproduce. Looking at this specific server in ticket 136842

 

[panayot]

Hope you found the problem, because I have exactly the same issue.

In WHM went to Install cPaddon Scripts, checked all boxes and install completed without error. But when I tried to install any of the scripts through a cpanel account, I was getting:

[a fatal error or timeout occurred while processing this directive][a fatal error or timeout occurred while processing this directive]

[COLOR="Red"]Sorry, invalid module[/COLOR].

Then I went back to WHM and click Install cPaddon Scripts, and I see a blank page with only the title:

[CENTER]cPAddon Scripts Installer/Updater
Installed	Vendor	Category	Security*	Name[/CENTER]

Nothing below.

tried upcp --force, tried reboot. nothing.

This is Cenots 4.3 brand new server:

WHM 10.8.0 cPanel 10.8.2-E91
CentOS 4.3 i686 - WHM X v3.1.0

Php 5.1, mysql 5

Edit: actually cpanel version is now E96 after the upgrade.

 

[cPDan]

Hope you found the problem, because I have exactly the same issue.

I've not yet received the login info for his box. Feel free to create a ticket (put ATTN: Dan inthe subject and reference this post and incldue the root SSH info so I can troubleshoot it for you)

thanks

 

[cPDan]

The problem was with a broken module.

Doing this:

WHM->cPanel->Install cPAddon Scripts->Force Refresh of All cPAddon Sources

will now resolve it

If it does not then do this first as root via SSH:

cd /usr/local/cpanel/cpaddons/
rm -rf cPanel/

 

[panayot]

Thank you for the help Dan! :D

 

[cPDan]

Thank you for the help Dan! :D

My pleasure! Thanks for using cPanel

 

[qwerty]

Thanks a lot Dan!

Removing /usr/local/cpanel/cpaddons/cPanel did the trick for me as well..

 

[cPDan]

Thanks a lot Dan!

Removing /usr/local/cpanel/cpaddons/cPanel did the trick for me as well..

Great! I'm glad I could be of assistance

 

[RobM]

The problem was with a broken module.

Doing this:

WHM->cPanel->Install cPAddon Scripts->Force Refresh of All cPAddon Sources

will now resolve it

If it does not then do this first as root via SSH:

cd /usr/local/cpanel/cpaddons/
rm -rf cPanel/

ok I have the same problem on 2 servers running centos 4.3

The buttons are gone from WHM->cPanel->Install cPAddon Scripts->Force Refresh of All cPAddon Sources

where did they go

 

[panayot]

So.. you tried the fix that you quoted?

 

[cPDan]

ok I have the same problem on 2 servers running centos 4.3

The buttons are gone from WHM->cPanel->Install cPAddon Scripts->Force Refresh of All cPAddon Sources

where did they go

A broken module is causing the process to die, remove them all:

As root:
cd /usr/local/cpanel/cpaddons/
rm -rf cPanel/

Then do the Force refresh to download fresh ones

 

[Bdzzld]

The "Cron <[email protected]> /usr/local/cpanel/whostmgr/docroot/cgi/cpaddons_report.pl --notify" responded with :

Magic number checking on storable file failed at blib/lib/Storable.pm (autosplit into blib/lib/auto/Storable/fd_retrieve.al) line 349, at /usr/local/cpanel/whostmgr/docroot/cgi/cpaddons_report.pl line 209

Removal of the cPanel directory (as discussed above) and reinstall of the modules did not work for me.
I'd to downgrade to the latest stable release in order to get everything working again...

 

[cPDan]

Magic number checking on storable file failed at blib/lib/Storable.pm (autosplit into blib/lib/auto/Storable/fd_retrieve.al) line 349, at /usr/local/cpanel/whostmgr/docroot/cgi/cpaddons_report.pl line 209

http://bugzilla.cpanel.net/show_bug.cgi?id=4195

 

[Bdzzld]

http://bugzilla.cpanel.net/show_bug.cgi?id=4195

Nope, that's not it...

First of all : The system is running CentOS 4.3 x86_64
Second : The error message is different from the one mentioned in the bug report...

 

[cPDan]

Nope, that's not it...

First of all : The system is running CentOS 4.3 x86_64
Second : The error message is different from the one mentioned in the bug report...

Oh good eye, it is magic number and not byte order

It could be related to Storable's old 64 bit bug

http://search.cpan.org/perldoc?Storable

What is the out put of this command:
perl -MStorable -le 'print $];print $Storable::VERSION;'

 

[Bdzzld]

[email protected] [~]# perl -MStorable -le 'print $];print $Storable::VERSION;'
5.008005
2.15

Please note : I've already downgraded cPanel to the latest *stable* version instead of the latest *release* version.

Two other identical servers however did not have cough up forementioned error... very strange... and it all used to work...