Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

CPaddons not showing under software/service on cpanel accounts

Discussion in 'General Discussion' started by devGOD, Mar 17, 2011.

  1. devGOD

    devGOD Well-Known Member

    Joined:
    Oct 18, 2003
    Messages:
    122
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    Atlanta, GA
    I added (checked) wordpress under the WHM (Install cPAddons) but I do not see it when going to Software/Services section in a cpanel account.
     
    #1 devGOD, Mar 17, 2011
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,608
    Likes Received:
    32
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    Are you using the default x3 theme on the account in question? If you are not, please try switching to the default x3 theme and check if it is working then.

    If you are using the default x3 theme, could you check for any errors in the cPanel error log upon visiting the Site Software section?

    Code:
    tail -f /usr/local/cpanel/logs/error_log
    Also, you are logging in as the cPanel user, correct? Because if you are not, the root and reseller user cannot see the cPAddons listed and you normally get a message like this upon visiting that area:

     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelTristan, Mar 17, 2011
  3. devGOD

    devGOD Well-Known Member

    Joined:
    Oct 18, 2003
    Messages:
    122
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    Atlanta, GA
    Yes, x3 (default) theme is being used and i'm logged in as CPanel user and not WHM root...

    error log
    Code:
    [~]# tail -f /usr/local/cpanel/logs/error_log
        main::objget(undef) called at whostmgr/bin/whostmgr2 line 4746
        main::objcache() called at whostmgr/bin/whostmgr2 line 334
Cpanel::IxHash: Warning, mangling data key obj which is longer than 64 bytes, us                                    ing safe_html_encode
Cpanel::IxHash:  at /usr/local/cpanel/Whostmgr/LibShare.pm line 105
        main::objget(undef) called at whostmgr/bin/whostmgr2 line 4746
        main::objcache() called at whostmgr/bin/whostmgr2 line 334
Cpanel::IxHash: Warning, mangling data key obj which is longer than 64 bytes, us                                    ing safe_html_encode
Cpanel::IxHash:  at /usr/local/cpanel/Whostmgr/LibShare.pm line 105
        main::objget(undef) called at whostmgr/bin/whostmgr2 line 4746
        main::objcache() called at whostmgr/bin/whostmgr2 line 334
     
    #3 devGOD, Mar 17, 2011
  4. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,608
    Likes Received:
    32
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    Please check the location of your perl binary:

    Code:
    ls -lah /usr/bin/perl /usr/local/bin/perl
    Also, are you logging in as the cPanel user for the account in question?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelTristan, Mar 17, 2011
  5. devGOD

    devGOD Well-Known Member

    Joined:
    Oct 18, 2003
    Messages:
    122
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    Atlanta, GA
    Yes, i'm logged into the Cpanel user account in question. I've noticed that this is happening on all accounts.
    Code:
    ls -lah /usr/bin/perl /usr/local/bin/perl
-rwxr-xr-x 2 root root 15K Mar 25  2009 /usr/bin/perl*
lrwxrwxrwx 1 root root  13 Aug 27  2009 /usr/local/bin/perl -> /usr/bin/perl*
     
    #5 devGOD, Mar 17, 2011
  6. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,608
    Likes Received:
    32
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    Try the following commands:

    Code:
    mv /usr/bin/perl /usr/bin/perl.bak
rm /usr/local/bin/perl
cp /usr/bin/perl.bak /usr/local/bin/perl
ln -s /usr/local/bin/perl /usr/bin/perl
    After doing the above exactly as noted, please then issue this command:

    Code:
    /scripts/checkperlmodules --full --force
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 cPanelTristan, Mar 17, 2011
  7. devGOD

    devGOD Well-Known Member

    Joined:
    Oct 18, 2003
    Messages:
    122
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    Atlanta, GA

    ok everything installed expect ClamAV... I unchecked and rechecked Wordpress under CPaddons, logged out of the Cpanel user account and back in, and still now Wordpress press or any addons are being shown. What would the direct link look like for addon install in cpanel? Maybe i can try typing it in while logged into the Cpanel account to see if it generates any errors. is it something like http://www.site.com:2082/frontend/x3/module_installers/index.html?... ?

    Code:
      CPAN.pm: Going to build J/JA/JAMTUR/File-Scan-ClamAV-1.91.tar.gz

Cannot find clamd in /root/bin (or a number of other places)
 - are you sure clamav in installed?
No 'Makefile' created  JAMTUR/File-Scan-ClamAV-1.91.tar.gz
  /usr/local/bin/perl Makefile.PL -- NOT OK
Running make install
  Make had some problems, won't install
perlmod--Install done
Notification => 00000@live.com via EMAIL [level => 1]
Notification => 40400000@tmomail.net via PAGER [level => 1]
Tested 137, 136 ok, 1 failed.
        Failed install: File::Scan::ClamAV
Using fast module check.....checked 6 modules in 0 second(s)
Cpanel::FastMath: [INSTALLED=1] [VERSION=0.3]
Crypt::PasswdMD5::XS: [INSTALLED=1] [VERSION=0.3]
Cpanel::POSIX::Tiny: [INSTALLED=1] [VERSION=1.1]
Cpanel::Cleanup: [INSTALLED=1] [VERSION=0.4]
Cpanel::Class: [INSTALLED=1] [VERSION=1.0.5]
Cpanel::TaskQueue: [INSTALLED=1] [VERSION=0.307]
     
    #7 devGOD, Mar 17, 2011
  8. devGOD

    devGOD Well-Known Member

    Joined:
    Oct 18, 2003
    Messages:
    122
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    Atlanta, GA
    #8 devGOD, Mar 17, 2011
(You must log in or sign up to post here.)
Loading...
Similar Threads - CPaddons showing under
  1. Elizabeta

    SOLVED cPAddons software-installation

    Elizabeta, Sep 21, 2018, in forum: General Discussion
    Replies:
    7
    Views:
    108
    Infopro
    Sep 25, 2018
  2. daveboulter42

    /usr/local/cpanel/whostmgr/docroot/cgi/cpaddons_re port.pl --notify

    daveboulter42, Mar 13, 2018, in forum: General Discussion
    Replies:
    3
    Views:
    210
    cPanelMichael
    Mar 14, 2018
  3. CBG

    Strange email - cpaddons_report

    CBG, Aug 9, 2017, in forum: General Discussion
    Replies:
    1
    Views:
    393
    Infopro
    Aug 9, 2017
  4. Lathanael

    SOLVED Strange Cron email from cpaddons_report.pl

    Lathanael, Jul 31, 2017, in forum: E-mail Discussion
    Replies:
    11
    Views:
    855
    Lathanael
    Aug 12, 2017
  5. jndawson

    SOLVED cpaddons WP update hangs on plugin error

    jndawson, Apr 14, 2017, in forum: General Discussion
    Replies:
    12
    Views:
    2,096
    jndawson
    Aug 29, 2017

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice