The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

CPaddons not showing under software/service on cpanel accounts

Discussion in 'General Discussion' started by devGOD, Mar 17, 2011.

  1. devGOD

    devGOD Well-Known Member

    Joined:
    Oct 18, 2003
    Messages:
    122
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    Atlanta, GA
    I added (checked) wordpress under the WHM (Install cPAddons) but I do not see it when going to Software/Services section in a cpanel account.
     
    #1 devGOD, Mar 17, 2011
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,622
    Likes Received:
    24
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    Are you using the default x3 theme on the account in question? If you are not, please try switching to the default x3 theme and check if it is working then.

    If you are using the default x3 theme, could you check for any errors in the cPanel error log upon visiting the Site Software section?

    Code:
    tail -f /usr/local/cpanel/logs/error_log
    Also, you are logging in as the cPanel user, correct? Because if you are not, the root and reseller user cannot see the cPAddons listed and you normally get a message like this upon visiting that area:

     
    #2 cPanelTristan, Mar 17, 2011
  3. devGOD

    devGOD Well-Known Member

    Joined:
    Oct 18, 2003
    Messages:
    122
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    Atlanta, GA
    Yes, x3 (default) theme is being used and i'm logged in as CPanel user and not WHM root...

    error log
    Code:
    [~]# tail -f /usr/local/cpanel/logs/error_log
        main::objget(undef) called at whostmgr/bin/whostmgr2 line 4746
        main::objcache() called at whostmgr/bin/whostmgr2 line 334
Cpanel::IxHash: Warning, mangling data key obj which is longer than 64 bytes, us                                    ing safe_html_encode
Cpanel::IxHash:  at /usr/local/cpanel/Whostmgr/LibShare.pm line 105
        main::objget(undef) called at whostmgr/bin/whostmgr2 line 4746
        main::objcache() called at whostmgr/bin/whostmgr2 line 334
Cpanel::IxHash: Warning, mangling data key obj which is longer than 64 bytes, us                                    ing safe_html_encode
Cpanel::IxHash:  at /usr/local/cpanel/Whostmgr/LibShare.pm line 105
        main::objget(undef) called at whostmgr/bin/whostmgr2 line 4746
        main::objcache() called at whostmgr/bin/whostmgr2 line 334
     
    #3 devGOD, Mar 17, 2011
  4. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,622
    Likes Received:
    24
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    Please check the location of your perl binary:

    Code:
    ls -lah /usr/bin/perl /usr/local/bin/perl
    Also, are you logging in as the cPanel user for the account in question?
     
    #4 cPanelTristan, Mar 17, 2011
  5. devGOD

    devGOD Well-Known Member

    Joined:
    Oct 18, 2003
    Messages:
    122
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    Atlanta, GA
    Yes, i'm logged into the Cpanel user account in question. I've noticed that this is happening on all accounts.
    Code:
    ls -lah /usr/bin/perl /usr/local/bin/perl
-rwxr-xr-x 2 root root 15K Mar 25  2009 /usr/bin/perl*
lrwxrwxrwx 1 root root  13 Aug 27  2009 /usr/local/bin/perl -> /usr/bin/perl*
     
    #5 devGOD, Mar 17, 2011
  6. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,622
    Likes Received:
    24
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    Try the following commands:

    Code:
    mv /usr/bin/perl /usr/bin/perl.bak
rm /usr/local/bin/perl
cp /usr/bin/perl.bak /usr/local/bin/perl
ln -s /usr/local/bin/perl /usr/bin/perl
    After doing the above exactly as noted, please then issue this command:

    Code:
    /scripts/checkperlmodules --full --force
     
    #6 cPanelTristan, Mar 17, 2011
  7. devGOD

    devGOD Well-Known Member

    Joined:
    Oct 18, 2003
    Messages:
    122
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    Atlanta, GA

    ok everything installed expect ClamAV... I unchecked and rechecked Wordpress under CPaddons, logged out of the Cpanel user account and back in, and still now Wordpress press or any addons are being shown. What would the direct link look like for addon install in cpanel? Maybe i can try typing it in while logged into the Cpanel account to see if it generates any errors. is it something like http://www.site.com:2082/frontend/x3/module_installers/index.html?... ?

    Code:
      CPAN.pm: Going to build J/JA/JAMTUR/File-Scan-ClamAV-1.91.tar.gz

Cannot find clamd in /root/bin (or a number of other places)
 - are you sure clamav in installed?
No 'Makefile' created  JAMTUR/File-Scan-ClamAV-1.91.tar.gz
  /usr/local/bin/perl Makefile.PL -- NOT OK
Running make install
  Make had some problems, won't install
perlmod--Install done
Notification => 00000@live.com via EMAIL [level => 1]
Notification => 40400000@tmomail.net via PAGER [level => 1]
Tested 137, 136 ok, 1 failed.
        Failed install: File::Scan::ClamAV
Using fast module check.....checked 6 modules in 0 second(s)
Cpanel::FastMath: [INSTALLED=1] [VERSION=0.3]
Crypt::PasswdMD5::XS: [INSTALLED=1] [VERSION=0.3]
Cpanel::POSIX::Tiny: [INSTALLED=1] [VERSION=1.1]
Cpanel::Cleanup: [INSTALLED=1] [VERSION=0.4]
Cpanel::Class: [INSTALLED=1] [VERSION=1.0.5]
Cpanel::TaskQueue: [INSTALLED=1] [VERSION=0.307]
     
    #7 devGOD, Mar 17, 2011
  8. devGOD

    devGOD Well-Known Member

    Joined:
    Oct 18, 2003
    Messages:
    122
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    Atlanta, GA
    #8 devGOD, Mar 17, 2011
(You must log in or sign up to post here.)
Loading...
Similar Threads - CPaddons showing under
  1. jndawson

    SOLVED cpaddons WP update hangs on plugin error

    jndawson, Apr 14, 2017, in forum: General Discussion
    Replies:
    7
    Views:
    326
    cPanelMichael
    Apr 18, 2017
  2. vaijoe

    SOLVED Install cPAddons Site Software Wordpress Error

    vaijoe, Dec 5, 2016, in forum: General Discussion
    Replies:
    9
    Views:
    411
    Infopro
    Dec 6, 2016
  3. JetfireMike

    Errors running cPanel API 1 for cPAddons

    JetfireMike, Sep 17, 2016, in forum: cPanel Developers
    Replies:
    1
    Views:
    413
    cPanelMichael
    Sep 22, 2016
  4. jndawson

    cPAddons missing in cPanel 58

    jndawson, Jul 21, 2016, in forum: General Discussion
    Replies:
    12
    Views:
    1,099
    cPanelMichael
    Oct 6, 2016
  5. Vigilyn

    cpAddons Wordpress out of date

    Vigilyn, Jun 22, 2016, in forum: General Discussion
    Replies:
    4
    Views:
    507
    cPanelMichael
    Sep 30, 2016

Share This Page