CPANEL 1 month account bought expired in 10 Hours?

thebossofmars

Registered
Mar 5, 2021
1
0
1
Mars
cPanel Access Level
Website Owner
Hey we are in AWS lightsail and use a trial 15 days now that trial was expired and we bought the one month cloud vps cpanel but suddenly expired in just 10 hrs?
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
10,360
1,628
363
cPanel Access Level
Root Administrator
Hey there! That definitely is not the expected behavior. it would be best to open a ticket with our team so we can check the license issue on our end, as expired licenses of any type do need to be investigated directly.