The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Cpanel 11 Blank page when trying to view a cpanel user account

Discussion in 'General Discussion' started by Nick A, Jun 6, 2007.

  1. Nick A

    Nick A Member

    Joined:
    Jan 16, 2005
    Messages:
    23
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Canada
    I get a blank page when trying to login to any user accounts I am running cpanel Release but i had this problem in the Current version also and I am on a VPS server. So anyway i checked the cpanel error log and this is what i get.

    (internal death while parsing ./frontend/x/index.html) Wed Jun 6 17:23:57 2007 [7416] error: The rlimit 'RLIMIT_RSS' is set$
    Cpanel::RlimitSanityCheck::run() called at cpanel.pl line 778
    The rlimit 'RLIMIT_RSS' is set below the maximum sane threshold for cPanel to function. Currently it is set at [soft:734003$
    (internal death while parsing ./frontend/x3/index.html) Wed Jun 6 17:25:34 2007 [12042] error: The rlimit 'RLIMIT_RSS' is s$
    Cpanel::RlimitSanityCheck::run() called at cpanel.pl line 778
    The rlimit 'RLIMIT_RSS' is set below the maximum sane threshold for cPanel to function. Currently it is set at [soft:734003$
    (internal death while parsing ./frontend/x3/index.html) Wed Jun 6 17:50:27 2007 [8131] error: The rlimit 'RLIMIT_RSS' is se$
    Cpanel::RlimitSanityCheck::run() called at cpanel.pl line 778
    The rlimit 'RLIMIT_RSS' is set below the maximum sane threshold for cPanel to function. Currently it is set at [soft:734003$

    this error pops up every time i try to login
     
  2. cPanelNick

    cPanelNick Administrator
    Staff Member

    Joined:
    Mar 9, 2015
    Messages:
    3,426
    Likes Received:
    2
    Trophy Points:
    38
    cPanel Access Level:
    DataCenter Provider
    Please open a ticket. It would appear you have some rlimits set too low.
     
  3. Nick A

    Nick A Member

    Joined:
    Jan 16, 2005
    Messages:
    23
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Canada
    Well I don't have this problem when using cpanel 10.. care to explain why?
     
  4. cPanelNick

    cPanelNick Administrator
    Staff Member

    Joined:
    Mar 9, 2015
    Messages:
    3,426
    Likes Received:
    2
    Trophy Points:
    38
    cPanel Access Level:
    DataCenter Provider
    cPanel 10 doesn't bother to check for sane values, it will happily corrupt any internal databases when it hits the memory limit. Whereas cpanel 11 checks to make sure the limits isn't do low before preceding.
     
  5. Nick A

    Nick A Member

    Joined:
    Jan 16, 2005
    Messages:
    23
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Canada
    Ok so i need to contact my vps provider and get them to raise the Rlimit right?
     
  6. teknowebworks

    teknowebworks Active Member

    Joined:
    Mar 9, 2004
    Messages:
    30
    Likes Received:
    0
    Trophy Points:
    6
    found the answer on another thread,

    goto WHM -> Tweak Settings -> The maximum memory a cPanel process can use before it is killed off... -> change this to at least 128. (in MB)
     
  7. Stanly[UA]

    Stanly[UA] Registered

    Joined:
    Apr 9, 2007
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    I've rised the limit up to 382Mb and CPanel still doesn't work.
    Is there the exactly fix for this?

    2cpanelnick
    Is there a possibility to disable memlimit checking at Cpanel?
     
  8. chrisd77

    chrisd77 Registered

    Joined:
    Nov 26, 2007
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Has there been any resolution to this problem? I'm experiencing something very similar to this.

    I'll create an account and it creates it just fine, but when I go to List Accounts and click on the cPanel icon to get to the accounts cPanel account it just goes blank.

    If there's no ideas I'll submit a request.
     
  9. hpsmaster2

    hpsmaster2 Member

    Joined:
    Mar 1, 2005
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    try access

    /usr/i686 and remove this file
    librt.so.1
     
  10. forlinuxsupport

    forlinuxsupport Well-Known Member
    PartnerNOC

    Joined:
    Dec 22, 2004
    Messages:
    386
    Likes Received:
    0
    Trophy Points:
    16
    cPanel Access Level:
    Root Administrator
    here is the fix cpanel provided for us :


    Regards
    Andy
     
Loading...

Share This Page