cPanel 11 breaks cPaddon public_html root install ability

hostmedic

Well-Known Member
Apr 30, 2003
543
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166
Washington Court House, Ohio, United States
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DataCenter Provider
http://bugzilla.cpanel.net/show_bug.cgi?id=5591

When upgrading to cPanel 11 - we have lost the ability to install any scripts to the root directory of a users public_html folder

this is a serious issue - as all our installs for our customer base depend upon this.

The work around we had for cPanel 10 - just no longer works -
Any suggestions ?

:confused:
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
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313
Houston, TX
cPanel Access Level
Root Administrator
http://bugzilla.cpanel.net/show_bug.cgi?id=5591

When upgrading to cPanel 11 - we have lost the ability to install any scripts to the root directory of a users public_html folder

this is a serious issue - as all our installs for our customer base depend upon this.

The work around we had for cPanel 10 - just no longer works -
Any suggestions ?

:confused:
I'd recommend using mod_rewrite to give the illusion the scripts are installed in root when they indeed are not.
 

hostmedic

Well-Known Member
Apr 30, 2003
543
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166
Washington Court House, Ohio, United States
cPanel Access Level
DataCenter Provider
David...

David - mod_rewrite is great - but not when you have to tell everyone a new directory to install to.

This is not acceptable.

Why break what was not broken ?


What happens if a client installs to /wec or /site
Keep in mind this is not just on our software package - but all cPaddons !

A Fix is needed - not a work around.
:mad:

What would you suggest for a client that has upwards of 30000 sites installed in this manner - ?
the upgrade path would break this as well...
 

hostmedic

Well-Known Member
Apr 30, 2003
543
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166
Washington Court House, Ohio, United States
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DataCenter Provider
Dave - apologies ---

Dave - I assume your suggesting a temporary solution there... :)

I am glad to see the bug has been confirmed -http://bugzilla.cpanel.net/show_bug.cgi?id=5591

and looks like someone is working it...
 

hostmedic

Well-Known Member
Apr 30, 2003
543
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166
Washington Court House, Ohio, United States
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DataCenter Provider
update: still broken

all cPaddons - including our own are broken to date.
I believe it may be as Dan says in the bugzilla - a coding issue...
but just cant get around it.

I am also surprised that ALL public cPAddons (yes I tried them all ) do not allow a root install...

http://bugzilla.cpanel.net/show_bug.cgi?id=5591
 

hostmedic

Well-Known Member
Apr 30, 2003
543
0
166
Washington Court House, Ohio, United States
cPanel Access Level
DataCenter Provider
:)

The fix was placed into the latest Edge release.

While the cPaddon needs to have the proper code in place for an install to public_html to work - there was a bug making it so this would not happen.

I want to thank your team - specifically Dan for his excellent work on tracking this issue down and fixing it quickly.


I love an organization that understands their users are people who are working with people...

Rare in this day and age.

Thanks again