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cpanel 11: ssh/shell access

Discussion in 'General Discussion' started by hploh, Sep 30, 2007.

  1. hploh

    hploh Member
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    Hello all,

    I am using cpanel 11, when access to ssh/shell access > click at Manage SSH keys > and when tried on downloading either the public/private key, it allow me to download, but when open the file, the file is empty (no key inside)

    Did anyone encounter this problem ?

    Thanks
     
  2. cPanelBilly

    cPanelBilly Guest

    What is the exact version of cPanel 11 you are experiencing this on?
     
  3. hploh

    hploh Member
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    I am using WHM 11.2.0 cPanel 11.10.0-R16448, CENTOS Enterprise 5 i686 - WHM X v3.1.0 .
     
  4. cPanelBilly

    cPanelBilly Guest

    Please open a support ticket with us as I am having trouble duplicating this on the latest Release or Current builds.
     
  5. boilingsnail

    boilingsnail Registered

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    I'm having the exact same problem. So what's the answer ?

    (cPanel 11.24.4-S33345 - WHM 11.24.2 - X 3.9 - CENTOS 5.2 x86_64)
     
  6. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    This thread is over a year old. As a result, I recommend letting our technical analysts take a look at your server as this may be a different issue: http://tickets.cPanel.net/submit
     
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