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SOLVED [CPANEL-20464] Unable to modify timeout value for Rsync backup destination

Discussion in 'Data Protection' started by sp3ctre69, May 12, 2018.

  1. sp3ctre69

    sp3ctre69 Well-Known Member

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    Interestingly, I went in to check stuff this morning (backup worked) but noticed the timeout set to 30. I tried to up it and it won't accept any other value, when I go back in it's always 30 again.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello @sp3ctre69,

    I've moved this post into it's own thread as it relates to a separate issue.

    Internal case CPANEL-20464 is now open to address an issue where it's not possible to modify the timeout value for the Rsync backup destination type using WHM >> Backup Configuration. I'll monitor this case and update this thread with more information as it becomes available. In the meantime, the workaround is to update the timeout value using the backup_destination_set WHM API 1 function. For example:

    Code:
    whmapi1 backup_destination_set type=Rsync id=a_smQn_2gBnYGCgTsIxO6z30 name=rsync123 timeout=250
    Thank you.
     
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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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