The Rsync backup destination type included with cPanel & WHM requires full SSH access to the remote destination due to the need to execute multiple commands over SSH during the backup transportation stage. For example, directory creation tasks and backup pruning tasks are performed via the execution of the mkdir and rm commands on the remote backup destination over SSH.
Backup providers such as Hetzner permit the use of the Rsync command, but they do not permit the execution of additional commands over SSH.
CPANEL-21358 remains open to request a feature improvement to the Rsync destination type so that the additional SSH commands are not required, however I don't have a firm time frame to offer on when we might see a change to the current functionality. I'll continue to monitor the case and update this thread with any new information as it becomes available.
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