[CPANEL-21450] Fixed-width domain column in List Accounts

cPanelRyland

cPanel Technical Analyst
Staff member
Oct 4, 2017
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Hello,

Thank you for reaching out to us. What version of cPanel did you update from? I went back from version 70 to version 60 to do some additional testing and was unable to drag or resize either of the windows within the "List Accounts" modules. Was it running a prior version to version 60? I'd be happy to see if I can test anything further however I don't recall those windows being resizable.

We are happy to help!

Thanks,
 
Mar 10, 2015
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1
USA
cPanel Access Level
Root Administrator
They break at the hyphen mysite.my-hyphen.tld
becomes:
mysite.my-
hyphen.tld
Id like to see the column fully expanded showing [mysite.my-hyphen.tld][next column][next column][next column]....
 
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cPanelMichael

Technical Support Community Manager
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Apr 11, 2011
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Hello,

I was able to reproduce the issue on cPanel version 68, but it looks like this is already fixed in cPanel version 70. cPanel version 70 is tentatively scheduled for publication to the "Release" build tier next week.

Thank you.
 
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Mar 10, 2015
10
0
1
USA
cPanel Access Level
Root Administrator
WHM is on Centos 7.5. Columns won't expand and the hyphen pushes the text to the next line as per screenshot above. I rebooted the server also. Strangely some urls with hyphens dont drop to the second line but most do. Maybe its to do with length of domains above/below. Nevertheless the hyphen causes a display issue.


...Is there a setting someplace to make columns expandable?
 

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cPanelMichael

Technical Support Community Manager
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Apr 11, 2011
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Hello @Howard Canning,

I've been unable to reproduce this issue on cPanel & WHM version 70.0.48 using multiple combinations of domain names (e.g. domain12345-example.tld, acct.domain12345-example.tld). In all cases, the Domain column is automatically expanded to display the full length of the domain name on a single line.

Can you open a support ticket so we can take a closer look at the affected system? You can post the ticket number here so we can update this thread with the outcome.

Thank you.
 
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cPanelMichael

Technical Support Community Manager
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Apr 11, 2011
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Hello,

To update, it doesn't look like our Technical Analysts were able to reproduce the issue. Please feel free to reply to the ticket with additional information on how to reproduce the issue if you'd like us to investigate further. Additionally, I encourage you to vote and add feedback to the following feature request if you'd like to see it added to the product:

Condensed view of "List accounts" or control of columns

Thank you.
 

cPanelMichael

Technical Support Community Manager
Staff member
Apr 11, 2011
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Hello,

It looks like this is dependent on the web browser. I can reproduce the behavior using Safari, but cannot reproduce the behavior using Firefox. I've opened an internal case (PH-9064) to determine if this behavior is by-design and reflects the web browser's default configuration, or if it's an issue with the WHM UI. I'll monitor this case and update this thread with the outcome.

Thank you.