In Progress [CPANEL-21627] Monitoring reports failed for services that are up

Elizabeta

Well-Known Member
Mar 21, 2018
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Hello,

I have a cPanel&WHM version 76.0.21 . I have restarted cPanel at 8:48, but I have received alarm i.e. many messages from cPanel Monitoring that services are failed after hour, but they are up.
upload_2019-4-4_10-6-12.png

upload_2019-4-4_10-6-50.png

I do not know why messages appeared when services are up?

Thank you!

Br,
Elizabeta
 

GOT

Get Proactive!
PartnerNOC
Apr 8, 2003
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This can happen on a reboot some times. As long as the number of restart attempts only says one and you are not getting them over and over again you are fine.
 
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cPanelLauren

Technical Support Community Manager
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Nov 14, 2017
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I agree with @GOT unless you're getting them every few minutes and there was only one restart attempt it sounds like the check for these servers happened at the time of reboot.
 

cPanelLauren

Technical Support Community Manager
Staff member
Nov 14, 2017
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I also wanted to point out that we do have an improvement case open to look into this behavior where the notifications are sent on reboot. CPANEL-21627

I'll update here when there's any change in the case as well.


Thanks!