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In Progress [CPANEL-21627] Monitoring reports failed for services that are up

Discussion in 'General Discussion' started by Elizabeta, Apr 4, 2019.

  1. Elizabeta

    Elizabeta Well-Known Member

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    Hello,

    I have a cPanel&WHM version 76.0.21 . I have restarted cPanel at 8:48, but I have received alarm i.e. many messages from cPanel Monitoring that services are failed after hour, but they are up.
    upload_2019-4-4_10-6-12.png

    upload_2019-4-4_10-6-50.png

    I do not know why messages appeared when services are up?

    Thank you!

    Br,
    Elizabeta
     
  2. GOT

    GOT Get Proactive! PartnerNOC

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    This can happen on a reboot some times. As long as the number of restart attempts only says one and you are not getting them over and over again you are fine.
     
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  3. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    I agree with @GOT unless you're getting them every few minutes and there was only one restart attempt it sounds like the check for these servers happened at the time of reboot.
     
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  4. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    I also wanted to point out that we do have an improvement case open to look into this behavior where the notifications are sent on reboot. CPANEL-21627

    I'll update here when there's any change in the case as well.


    Thanks!
     
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  5. Elizabeta

    Elizabeta Well-Known Member

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    Hello,

    There was only one restart attempt and just once event that services are down, not many times.
    Thank you all!

    Thank you Lauren for info about CPANEL-21627 .

    Br,
    Elizabeta
     
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