In Progress [CPANEL-21627] Monitoring reports failed for services that are up

[Elizabeta]

Hello,

I have a cPanel&WHM version 76.0.21 . I have restarted cPanel at 8:48, but I have received alarm i.e. many messages from cPanel Monitoring that services are failed after hour, but they are up.




I do not know why messages appeared when services are up?

Thank you!

Br,
Elizabeta

 

[GOT]

This can happen on a reboot some times. As long as the number of restart attempts only says one and you are not getting them over and over again you are fine.

 

[cPanelLauren]

I agree with @GOT unless you're getting them every few minutes and there was only one restart attempt it sounds like the check for these servers happened at the time of reboot.

 

[cPanelLauren]

I also wanted to point out that we do have an improvement case open to look into this behavior where the notifications are sent on reboot. CPANEL-21627

I'll update here when there's any change in the case as well.


Thanks!

 

[Elizabeta]

Hello,

There was only one restart attempt and just once event that services are down, not many times.
Thank you all!

Thank you Lauren for info about CPANEL-21627 .

Br,
Elizabeta