Good Morning. I have been testing with these APIs emailtrack_stats and emailtrack_user_stats; but (apparently) the records parameter is not working correctly:
The problem in both APIs is that: I add a valid email address but in the same way, the function retrieves statistics for all of the server's addresses.
I am interested in knowing the statistics for each email address (individually).
I am interested in knowing the statistics for each email address (individually).
Hi @rdgonzalez
I did some testing with these and found that I was able to replicate the issue you're experiencing. I have opened two separate internal cases (one for each function) CPANEL-22208 and CPANEL-22209 to have this issue addressed. As soon as I have more information on the status of these cases I will update you here.
Thanks!
I did some testing with these and found that I was able to replicate the issue you're experiencing. I have opened two separate internal cases (one for each function) CPANEL-22208 and CPANEL-22209 to have this issue addressed. As soon as I have more information on the status of these cases I will update you here.
Thanks!
Hi @rdgonzalez
While it's not resolved yet I can tell you it looks like there won't be a change to the API but rather the documentation.
The documentation changes are going to be as follows:
For emailtrack_user_stats - This API call doesn't take any parameters that limit data to only certain email addresses. Therefore the records parameter should not be documented and it will be removed from the documentation
For emailtrack_stats - This API call is misdocumented. It should take the user parameter (referring to the cPanel user to limit data to), not the recordsparameter. There doesn't appear to be a way to limit the email addresses for this API call.
Thanks!
While it's not resolved yet I can tell you it looks like there won't be a change to the API but rather the documentation.
The documentation changes are going to be as follows:
For emailtrack_user_stats - This API call doesn't take any parameters that limit data to only certain email addresses. Therefore the records parameter should not be documented and it will be removed from the documentation
For emailtrack_stats - This API call is misdocumented. It should take the user parameter (referring to the cPanel user to limit data to), not the recordsparameter. There doesn't appear to be a way to limit the email addresses for this API call.
Thanks!
Hello,
Just to update both of the cases referenced here have been resolved, the documentation was modified to represent the functions more accurately. Please let us know if you run into any issues with them.
WHM API 1 Functions - emailtrack_stats - Developer Documentation - cPanel Documentation
WHM API 1 Functions - emailtrack_user_stats - Developer Documentation - cPanel Documentation
Thanks!
Just to update both of the cases referenced here have been resolved, the documentation was modified to represent the functions more accurately. Please let us know if you run into any issues with them.
WHM API 1 Functions - emailtrack_stats - Developer Documentation - cPanel Documentation
WHM API 1 Functions - emailtrack_user_stats - Developer Documentation - cPanel Documentation
Thanks!
Hi All, bringing up this again:
For WHM API 1 the function emailtrack_user_stats is not working with the parameters specified on the documentation WHM API 1 Functions - emailtrack_user_stats - Developer Documentation - cPanel Documentation
Currently has the info related to a "records" parameter
but on API is retrieving all the accounts stats like if the recors parameter wasnt defined at all
Currently have WHM V82.0.11
Any clue or workaround to consult stats by mail account?
For WHM API 1 the function emailtrack_user_stats is not working with the parameters specified on the documentation WHM API 1 Functions - emailtrack_user_stats - Developer Documentation - cPanel Documentation
Currently has the info related to a "records" parameter
but on API is retrieving all the accounts stats like if the recors parameter wasnt defined at all
Currently have WHM V82.0.11
Any clue or workaround to consult stats by mail account?
Hello,
I've opened a new internal case for this issue as it would appear that the updates made in regard to the previous case were reverted. the function doesn't recognize parameters.
The function https://documentation.cpanel.net/display/DD/WHM+API+1+Functions+-+emailtrack_stats will track by account but not by specific users.
I've opened a new internal case for this issue as it would appear that the updates made in regard to the previous case were reverted. the function doesn't recognize parameters.
The function https://documentation.cpanel.net/display/DD/WHM+API+1+Functions+-+emailtrack_stats will track by account but not by specific users.
