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SOLVED CPANEL-22208/22209 records parameter not working with emailtrack_stats

Discussion in 'cPanel Developers' started by rdgonzalez, Aug 7, 2018.

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  1. rdgonzalez

    rdgonzalez Member

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    Good Morning. I have been testing with these APIs emailtrack_stats and emailtrack_user_stats; but (apparently) the records parameter is not working correctly:

    upload_2018-8-7_9-3-12.png
     
    #1 rdgonzalez, Aug 7, 2018
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @rdgonzalez


    Can you elaborate on what the issue is with these specifically?

    Thanks!
     
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    #2 cPanelLauren, Aug 9, 2018
  3. rdgonzalez

    rdgonzalez Member

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    The problem in both APIs is that: I add a valid email address but in the same way, the function retrieves statistics for all of the server's addresses.

    I am interested in knowing the statistics for each email address (individually).
     
    #3 rdgonzalez, Aug 9, 2018
  4. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @rdgonzalez

    I did some testing with these and found that I was able to replicate the issue you're experiencing. I have opened two separate internal cases (one for each function) CPANEL-22208 and CPANEL-22209 to have this issue addressed. As soon as I have more information on the status of these cases I will update you here.


    Thanks!
     
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    #4 cPanelLauren, Aug 10, 2018
  5. rdgonzalez

    rdgonzalez Member

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    Good morning my friend Lauren.

    Have you already found a solution for this thread?
     
    #5 rdgonzalez, Aug 24, 2018
  6. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @rdgonzalez


    While it's not resolved yet I can tell you it looks like there won't be a change to the API but rather the documentation.

    The documentation changes are going to be as follows:
    For emailtrack_user_stats - This API call doesn't take any parameters that limit data to only certain email addresses. Therefore the records parameter should not be documented and it will be removed from the documentation

    For emailtrack_stats - This API call is misdocumented. It should take the user parameter (referring to the cPanel user to limit data to), not the recordsparameter. There doesn't appear to be a way to limit the email addresses for this API call.

    Thanks!
     
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    #6 cPanelLauren, Aug 24, 2018
  7. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    #7 cPanelLauren, Nov 5, 2018
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