Running into a fairly ridiculous glitch in the "Scripts library"/"Site Software" component: every day, it sends me a "Software Security Notice - Script installs need upgrading" EMail for one account on that server where WordPress was installed using Site Software. It tells me that the install needs to be updated & includes a link to do, but....
GLITCH #1) When I click the link that supposedly allows updating the install, it initially looks like it will work - I get a warning to backup first first and an "Upgrade" button - but if I click "Upgrade", I just get a message stating that CPanel is not capable of updating that particular software:
"Warning: WordPressX does not support managed upgrades, use the WordPress built-in upgrade tools."
GLITCH #2) To get around that, I figured I could just login to the WordPress dashboard and install the update that way - which seemed to mostly work, in that the "Site Software" page in CPanel lists the correct version & no longer prompts me to update... but then the next day, I get the same "Software Security Notice - Script installs need upgrading" EMail again. Now, the details in the message are incorrect: it claims that the install is running "WordPressX.0 v4.9.8" (which it's not because I manually upgraded to 5.0.2) - even though the "Site Software" page correctly detects the current installed version.
GLITCH #3) Since the notifications are effectively useless, I looked for a way to turn them off... only to discover that, at least according to CPanel, they are ALREADY off: "Your account is not configured to receive notifications when updates for your installs are available. Click here to turn it on." But that's clearly wrong, since I'm still receiving the notifications.
Those seem like fairly clear-cut bugs/flaws in CPanel, will they be fixed at some point...? Or that the very least, is any actual working option for preventing CPanel from "crying 'wolf'" about software updates that have already been installed?
GLITCH #1) When I click the link that supposedly allows updating the install, it initially looks like it will work - I get a warning to backup first first and an "Upgrade" button - but if I click "Upgrade", I just get a message stating that CPanel is not capable of updating that particular software:
"Warning: WordPressX does not support managed upgrades, use the WordPress built-in upgrade tools."
GLITCH #2) To get around that, I figured I could just login to the WordPress dashboard and install the update that way - which seemed to mostly work, in that the "Site Software" page in CPanel lists the correct version & no longer prompts me to update... but then the next day, I get the same "Software Security Notice - Script installs need upgrading" EMail again. Now, the details in the message are incorrect: it claims that the install is running "WordPressX.0 v4.9.8" (which it's not because I manually upgraded to 5.0.2) - even though the "Site Software" page correctly detects the current installed version.
GLITCH #3) Since the notifications are effectively useless, I looked for a way to turn them off... only to discover that, at least according to CPanel, they are ALREADY off: "Your account is not configured to receive notifications when updates for your installs are available. Click here to turn it on." But that's clearly wrong, since I'm still receiving the notifications.
Those seem like fairly clear-cut bugs/flaws in CPanel, will they be fixed at some point...? Or that the very least, is any actual working option for preventing CPanel from "crying 'wolf'" about software updates that have already been installed?