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SOLVED [CPANEL-26599] cphulk is shown as down in initial install

Discussion in 'Security' started by vacancy, Apr 4, 2019.

  1. vacancy

    vacancy Well-Known Member

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    Hello

    In v78.0.20 version, it appears cphulkd down in service status in clean cpanel installation.

    There is no error when cphulkd restarts.

    Code:
    [[email protected] ~]# /usr/local/cpanel/scripts/restartsrv_cphulkd
    Waiting for “cphulkd” to restart gracefully ………………waiting for “cphulkd” to initialize ………finished.
    
    Service Status
            cphulkd (cPhulkd - processor - dormant mode - accepting connections) is running as root with PID 15917 (systemd+/proc check method).
    
    Startup Log
            Apr 04 14:05:04 server.damla.com systemd[1]: Starting cPanel brute force detector services...
            Apr 04 14:05:04 server.damla.com systemd[1]: PID file /var/run/cphulkd_processor.pid not readable (yet?) after start.
            Apr 04 14:05:04 server.damla.com systemd[1]: Started cPanel brute force detector services.
    
    cphulkd restarted successfully.
     

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  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @vacancy

    Does it continue to happen? Is anything noted in /usr/local/cpanel/logs/cphulkd_errors.log?

    There may be a case associated with the behavior you're seeing:

    CPANEL-26599 - cphulk is shown as down in initial install because the db socket isn't created in dormant mode until there is a valid login

    This is currently being worked on and from what I'm reading in the case it shouldn't continue to cause a problem.
     
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    #2 cPanelLauren, Apr 4, 2019
    Last edited: Apr 4, 2019
  3. H.Csaba

    H.Csaba Member

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    Hy,
    Exacley same problem today after restart!
    what's happening?

    ---
    update:
    after 10 min. aprox-> recovered ❇
    :confused:

    But for my /usr/local/cpanel/logs/cphulkd_errors.log last note before aprox 3 days....
     
    #3 H.Csaba, Apr 14, 2019
    Last edited: Apr 14, 2019
  4. vacancy

    vacancy Well-Known Member

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    The problem continues on some servers.

    The cphulkd logs do not show any errors, but the service status screen shows cphulkd failed.
     
  5. mvandemar

    mvandemar Well-Known Member

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    I had this issue today on upgrading to v78.0.20. Logging out and then back in seems to have stopped the notifications.

    -Michael
     
  6. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    For anyone still experiencing issues does the problem persist if you disable cphulk's dormant mode by going to WHM>>Server Configuration>>Tweak Settings -> Dormant services
     
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  7. mvandemar

    mvandemar Well-Known Member

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    I just tested, and yes, when I uncheck that cphulkd does not appear to go down with a reboot, although nscd still hangs apparently. That one comes back up on its own after ~5-6 minutes though.

    -Michael
     
  8. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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