SOLVED [CPANEL-26599] cphulk is shown as down in initial install

vacancy

Well-Known Member
Sep 20, 2012
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Hello

In v78.0.20 version, it appears cphulkd down in service status in clean cpanel installation.

There is no error when cphulkd restarts.

Code:
[[email protected] ~]# /usr/local/cpanel/scripts/restartsrv_cphulkd
Waiting for “cphulkd” to restart gracefully ………………waiting for “cphulkd” to initialize ………finished.

Service Status
        cphulkd (cPhulkd - processor - dormant mode - accepting connections) is running as root with PID 15917 (systemd+/proc check method).

Startup Log
        Apr 04 14:05:04 server.damla.com systemd[1]: Starting cPanel brute force detector services...
        Apr 04 14:05:04 server.damla.com systemd[1]: PID file /var/run/cphulkd_processor.pid not readable (yet?) after start.
        Apr 04 14:05:04 server.damla.com systemd[1]: Started cPanel brute force detector services.

cphulkd restarted successfully.
 

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cPanelLauren

Forums Analyst II
Staff member
Nov 14, 2017
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Hi @vacancy

Does it continue to happen? Is anything noted in /usr/local/cpanel/logs/cphulkd_errors.log?

There may be a case associated with the behavior you're seeing:

CPANEL-26599 - cphulk is shown as down in initial install because the db socket isn't created in dormant mode until there is a valid login

This is currently being worked on and from what I'm reading in the case it shouldn't continue to cause a problem.
 
Last edited:

H.Csaba

Member
Dec 10, 2017
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Root Administrator
Hy,
Exacley same problem today after restart!
what's happening?

---
update:
after 10 min. aprox-> recovered ❇
:confused:

But for my /usr/local/cpanel/logs/cphulkd_errors.log last note before aprox 3 days....
 
Last edited:

vacancy

Well-Known Member
Sep 20, 2012
306
89
28
cPanel Access Level
Root Administrator
Hi @vacancy

Does it continue to happen? Is anything noted in /usr/local/cpanel/logs/cphulkd_errors.log?

There may be a case associated with the behavior you're seeing:

CPANEL-26599 - cphulk is shown as down in initial install because the db socket isn't created in dormant mode until there is a valid login

This is currently being worked on and from what I'm reading in the case it shouldn't continue to cause a problem.
The problem continues on some servers.

The cphulkd logs do not show any errors, but the service status screen shows cphulkd failed.
 

mvandemar

Well-Known Member
Jun 17, 2006
91
22
158
I had this issue today on upgrading to v78.0.20. Logging out and then back in seems to have stopped the notifications.

-Michael
 

mvandemar

Well-Known Member
Jun 17, 2006
91
22
158
For anyone still experiencing issues does the problem persist if you disable cphulk's dormant mode by going to WHM>>Server Configuration>>Tweak Settings -> Dormant services
I just tested, and yes, when I uncheck that cphulkd does not appear to go down with a reboot, although nscd still hangs apparently. That one comes back up on its own after ~5-6 minutes though.

-Michael
 

cPanelMichael

Technical Support Community Manager
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Apr 11, 2011
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