SOLVED [CPANEL-26599] cphulk is shown as down in initial install

[vacancy]

Hello

In v78.0.20 version, it appears cphulkd down in service status in clean cpanel installation.

There is no error when cphulkd restarts.

[[email protected] ~]# /usr/local/cpanel/scripts/restartsrv_cphulkd
Waiting for “cphulkd” to restart gracefully ………………waiting for “cphulkd” to initialize ………finished.

Service Status
        cphulkd (cPhulkd - processor - dormant mode - accepting connections) is running as root with PID 15917 (systemd+/proc check method).

Startup Log
        Apr 04 14:05:04 server.damla.com systemd[1]: Starting cPanel brute force detector services...
        Apr 04 14:05:04 server.damla.com systemd[1]: PID file /var/run/cphulkd_processor.pid not readable (yet?) after start.
        Apr 04 14:05:04 server.damla.com systemd[1]: Started cPanel brute force detector services.

cphulkd restarted successfully.

 

[cPanelLauren]

Hi @vacancy

Does it continue to happen? Is anything noted in /usr/local/cpanel/logs/cphulkd_errors.log?

There may be a case associated with the behavior you're seeing:

CPANEL-26599 - cphulk is shown as down in initial install because the db socket isn't created in dormant mode until there is a valid login

This is currently being worked on and from what I'm reading in the case it shouldn't continue to cause a problem.

 

[H.Csaba]

Hy,
Exacley same problem today after restart!
what's happening?

---
update:
after 10 min. aprox-> recovered


But for my /usr/local/cpanel/logs/cphulkd_errors.log last note before aprox 3 days....

 

[vacancy]

Hi @vacancy

Does it continue to happen? Is anything noted in /usr/local/cpanel/logs/cphulkd_errors.log?

There may be a case associated with the behavior you're seeing:

CPANEL-26599 - cphulk is shown as down in initial install because the db socket isn't created in dormant mode until there is a valid login

This is currently being worked on and from what I'm reading in the case it shouldn't continue to cause a problem.

The problem continues on some servers.

The cphulkd logs do not show any errors, but the service status screen shows cphulkd failed.

 

[mvandemar]

I had this issue today on upgrading to v78.0.20. Logging out and then back in seems to have stopped the notifications.

-Michael

 

[cPanelLauren]

For anyone still experiencing issues does the problem persist if you disable cphulk's dormant mode by going to WHM>>Server Configuration>>Tweak Settings -> Dormant services

 

[mvandemar]

For anyone still experiencing issues does the problem persist if you disable cphulk's dormant mode by going to WHM>>Server Configuration>>Tweak Settings -> Dormant services

I just tested, and yes, when I uncheck that cphulkd does not appear to go down with a reboot, although nscd still hangs apparently. That one comes back up on its own after ~5-6 minutes though.

-Michael

 

[cPanelMichael]

Hello,

To update, here's the entry in the cPanel & WHM version 80 Change Log noting the fix for this issue:

Fixed case CPANEL-26599: Make cPHulkd responsible for restarting the cPHulkd dbprocessor if cphulkd_db.sock is missing.

You can see which versions are published to each Release Tier on the link below:

Latest cPanel & WHM Builds

Thank you.