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In Progress [CPANEL-26992] Improve spam box recommendation in cPanel

Discussion in 'E-mail Discussion' started by MediaServe, Apr 22, 2019.

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  1. MediaServe

    MediaServe Well-Known Member PartnerNOC

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    I was working in a client's cPanel today when I noticed this suggestion in the auto-delete section of the spam filters page:

    This isn't exactly a true statement. Enabling the spam folder will not allow you to recover a message that you delete unintentionally.

    I think this would be more accurate:

     
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    #1 MediaServe, Apr 22, 2019
    Last edited by a moderator: Apr 22, 2019
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @MediaServe,

    I've opened case CPANEL-26992 to request an improvement to the description found under "Automatically Delete New Spam (Auto-Delete)" in cPanel >> Spam Filters to avoid potential confusion over which emails are recoverable.

    I'll update this thread with more information on the status of this case as it becomes available.

    Thank you.
     
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  3. MediaServe

    MediaServe Well-Known Member PartnerNOC

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    Thank you!
     
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